help on cods

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Is this issue on Xbox or PC?

I'm sorry but no. To Access that part of the game you need to enter the Multiplayer menú. As soon as you do that you will be verified for Gold Suscription and then taken to the suscription window or back to previous menu.

Hey everyone, Thanks for all of your feed back and support What ultimately did it was assigning my xbox a static IP outside of the DHCP reservations and then forwarding all of the xbox live ports + a couple ports specific to CoD. Also, I discovered that
the cable I was using from my isp was causing packet loss.

Your speed isn't going to be a problem. Even with the margin of error using speedtest and ping test, the speed will still be fine vs what COD needs. If you update your Java :http://www.java.com/en/download/index.jsp then you should
be able to run the test again and get a packet loss reading. It this scores anything less than perfect then this is a problem.

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If you are getting the same problem with the Xbox being in a DMZ then there is one more bit of info I need you to have a look for. This will be somewhere in the routers settings normally under "show statistics" or something similar
which is Noise Margin. Mine for example shows 6.1db down and 8.6db up. Should this be particularly out of range of what mine shows then there will be errors on the line and can cause a loss of "quality" of your connection despite the speed.

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Who is your ISP and is it fibre or ADSL based broadband?

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When you speak to your ISP about the gaming profile, you also want to ask them to get your upload speed above 1mb and test if they can detect any errors in your hardware and line. If you can't find the Noise Margin, ask them to
guide you to where the info is available. Let us know the result!!

Hey pal. Sorry to hear your having problems.

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Speed of your upload and download are one part of the quality of your broadband. Could you go to www.pingtest.net and run a test there and let me know what your Packet Loss, Ping, Jitter and grade are?

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Two things I can think of without knowing more is give your provider a call and ask to be put you onto a gaming profile if they have one which may help. What will absolutely help is setting
up port forwarding on your router or put the Xbox into a DMZ which basically means you avoid the traffic management of your broadband provider. This cuts down the delay between you and the server.

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If you need any help feel free to PM me and we can set up a telephone call if your in the UK.