HELP needed with xbox live transactions

Hi I recently brought a season pass for cod ghosts at game for £35 which came in the form of £35 of Microsoft money. When i went to pay for the season pass on xbox one it was £35.19.. It said "the remainder will have to be paid by card" Thinking 19pence
would be taken from my card i proceeded. It took the £35.19 from my card and left £35 in my Microsoft account. Clearly the "remainder" as stated was not taken but the whole amount. Although being slightly annoyed and feeling slightly cheated by Microsoft..
I decided not to pursue a refund and keep balance for future release... So anyway, i want to buy battlefield 4 with my money for £54.99.. It said i only have £35.00 and remainder Would have to be paid by card... So we've been here before.. How can i buy this
without being charged full amount off card? & Microsoft you need to sort this.. You have gathered a reputation of ripping off gamers with your early policies on the xbox one.. This does not help... The system is NOT taking the remaining balance but the full
balance.. Thats actually illegal under EU online trading laws. SORT IT.. Anyway any help would be appreciated... Kind regards Louis

:)

 

Help needed with Xbox live

You would have to try contacting support to have them cancel the subscription and give you a code for the remainder of the time to redeem on the proper account. 1-800-4my-xbox if you're in the US/Canada or
Contact Us | Xbox Support

Alternatively, if you're using the One, you could set the console as that account's Home console and any profiles on the console can share the gold.

 

Help needed with Xbox live

Hi, can anyone help please. My son has just purchased a 3month Xbox live voucher and I have accidentally redeemed it on the wrong account. Is there a way to change the account? Thanks

 

Hi,

I have tried it too and got an official answer At this time it is not possible to split the charge on two payment methodes.

I'm now only using Microsoft Points. Hope it will be possible soon.