Help needed please

FussiestData435 · Nov 20, 2016

Hi, I have a xbox360 and going to switch to Xbox one. Can I use my 360 wireless adaptor to connect to the Internet on my Xbox one or do I need a Xbox one adaptor?

Also, I have a gold live membership. Does that automatically carry over to my Xbox one or do I need to cancel and re-subscribe?

Any help greatly appreciated!!

Thanks

:)

xHD Venomzzx · Nov 20, 2016

Help needed please

i had the same problem, phone the support help line, they will ask you allsorts of questions to track back throw your account, if you have your credit card details with x-box make sure you have them when you phone them, you need to speak to the billing
department, they can sort it, try to remmember as much passwords as you can first

MA71LDA · Nov 20, 2016

Help needed please!!!

Cheers for the help and info guys, much appreciated.

Just a couple more questions to clarify things...I put my gamertag/account on his console and set it as my 'home' console. He can now use my gold to play online etc and download my digital games he wants to play, right I get that.

Obviously my console with my account will be downstairs and I can do everything on that XB1 as usual, yeah? Which XB1 would you suggest I download new games and DLC onto? My sons XB1 which is now my 'home' console or my XB1 I've had since it came out? Or
does it not matter because it will be licensed to me () regardless?

Once again thanks.

gds1972 · Nov 20, 2016

Hi

No wireless adapter is required all Xbox One consoles have built in WiFi.

As for your gold subscription just log in with that gamertag and it will carry over to your new console. If you are no longer keeping your 360 don't forget to move your game saves to the cloud first as all recent Xbox 360 games with gold games will be available
to download on your new console.

FrankCastle 52

Yr right but am stuck on like 5 trophys and they are so spread out in the subway and I still dont know my way around...thanks for the link.

FistswivUrToes

gamesradar.com/batman-arkham-city-riddler-guide/

PH1LLDOZER

You you find them in untold stories

Smwutches

Check billing.microsoft.com and see if it shows you what the error is. If you still have problems, you'll need to call support and talk to billing.

xHD Venomzzx

i had the same problem, phone the support help line, they will ask you allsorts of questions to track back throw your account, if you have your credit card details with x-box make sure you have them when you phone them, you need to speak to the billing
department, they can sort it, try to remmember as much passwords as you can first

Help needed please