Help! My Xbox One won't turn on. I've tried everything.

Sgt Phoenix7 · Apr 13, 2015

I'll hit the power button on my Xbone and it'll turn on for a second and then shut off. I've tried unplugging it for days on end, I've tried holding the power button and nothing seems to work. If anyone has any solutions or have overcome this issue please
respond! This is very frustrating. I really need assistance with this and appreciate any responses you may have.

Thanks for hearing me out!

:)

xGavinTheBawsx · Apr 13, 2015

Help!

My Xbox one made a popping noise and suddenly shut off. It now won't turn on, I've tried everything. Any help?

i just96 · Apr 13, 2015

Can't connect to Xbox one with Xbox app

When I launch the xbox app, it'll find my xbox one. I click on connect and it says it can't connect. If the xbox is off, it'll say turn on in the app, and if I click it the xbox turns on, but then still says it won't connect. I've tried everything to help
on the Xbox help webpage but still nothing.

DigitalAssassin · Apr 13, 2015

Hi there, have you checked the power supply to see what the LED is telling you? Have a look at the following link for troubleshooting steps and what the light indicator on the power supply means:

support.xbox.com/.../console-wont-power-on

BeetleBean

Hi I've tried everything. I have a normal xbox one.

I've tried Unplugging the xbox after an update

Holding down the X icon for 10 seconds

Holding down the power button for 10 seconds

Switching plugs

And still it won't turn on after the update. The xbox acknowledges that's its on cos it makes some bleeping sound but it just won't turn on

Geri M.

Hi Jaaku,

Thanks for bringing your question to the forums. Our focus here is on helping with a wide variety of Xbox product and service related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.

For this, the best approach is to Forza Support (forzamotorsport.net). Look for Forza Horizon 5 – Forza Support (forzamotorsport.net). They may ask you to confirm your Xbox purchase history, which we recommend doing in a different tab while submitting your support request.

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. new question or start a discussion (microsoft.com)

Thanks again for posting your question and have a great day!

Sincerely,

Xbox Forum Moderator

Microsoft Community

SammyVS

Check that your PC's time zone and region are correct and try again.

If the issue persists, instead of downloading Launcher, download the game directly from the Microsoft Store or Xbox app. Also, make sure the account that purchased the game is logged into the Microsoft Store app on your Windows.

Grace Fischbach

Hi Samy, not well lol

did all the steps, no dice. What now?

got this message again:

Minecraft Launcher is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.

Check for updates on Windows Update, update everything including optional/additional updates.

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

5. Restart your PC, log in to both apps and see if that solves the problem.

Help! My Xbox One won't turn on. I've tried everything.