Help! My xbox 1 has been acting up.

Being in the Preview Program is exactly why your Xbox is acting weird. The preview program is essentially beta-testing for the next firmware release, and bugs are to be expected and reported.

You should have access to a private forum for Preview Program members. They can offer you more specialized help.

If you want to remove yourself from the Preview Program, you can read more here:

http://support.xbox.com/en-US/xbox-one/console/xbox-update-preview-faq

This exact issue stared happening to me recently. My Xbox has been perfect when I bought it, but after joining the betas my disc drive has been acting up. I've opted out, but even with the current May update, it's still acting up. Hopefully the next update
fixes this.

Thanks for all your replies, as for my rank been reset no I do not think this was the case. I completed whole game on insane, but this 1 chpater in act 4 I had to get my friend to jump on and help...then completed rest by myself only for no cheevo, it says
that the whole of act 4 has not been done. Thanks,

This is among one of the best features on the xbox one is the voice activated cable remote. It doesnt function properly. It use to, but has been acting up lately. It hears my command and enters the channel, but never actually changes.

I love to blow my ps4 campaigning friends, minds with these features. Please help.

( I have x-1 Comcast cable platform)

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.