HELP MY REWARDS POINTS HAVE BEEN FROZEN!

Discus and support HELP MY REWARDS POINTS HAVE BEEN FROZEN! in XBoX Rewards & Social to solve the problem; I think the 11th i clicked the EARLY WITHDRAWAL button with 4500 points I needed $10 by the 18th....I now have 9500 points STILL NO DEPOSIT & I MISSED... Discussion in 'XBoX Rewards & Social' started by VCOLL, Apr 21, 2017.

  1. VCOLL
    VCOLL Guest

    HELP MY REWARDS POINTS HAVE BEEN FROZEN!


    I think the 11th i clicked the EARLY WITHDRAWAL button with 4500 points I needed $10 by

    the 18th....I now have 9500 points STILL NO DEPOSIT & I MISSED THE SPRING SALE!

    :)
     
    VCOLL, Apr 21, 2017
    #1
  2. Help!

    Hi,



    I have just checked my reward account and none of my purchases have been allocated points in the rewards. Can anyone help please? I've tried live chat with an agent but have been directed to here.

    Thanks
     
    jacknormaleye, Apr 21, 2017
    #2
  3. Reward points not given for purchases

    Hi,



    I have just checked my reward account and none of my purchases have been allocated points in the rewards. Can anyone help please? I've tried live chat with an agent but have been directed to here.

    Thanks
     
    jacknormaleye, Apr 21, 2017
    #3
  4. HELP MY REWARDS POINTS HAVE BEEN FROZEN!

    There is no "early withdrawal" it is a manual deposit request. A manual deposit is available when you have between 1,000 - 4,999 points. All a manual deposit request does is initiate a deposit on the next deposit cycle. If you requested it on the 11th then
    they should deposit sometime around the 30th of April. There is no way to get them before that time.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Apr 21, 2017
    #4
  5. VCOLL
    VCOLL Guest
    thnx 4 the info BUT it said next deposit date was the 18th I READ IT CLEARLY! But i'll wait 2 C what happens on the 30th thnx again 4 responding

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    . . .
     
    VCOLL, Apr 23, 2017
    #5
  6. Smwutches
    Smwutches Guest
    The 1st deposit for this month took place on the 13th. There was no deposit scheduled for the 18th. You would have had to request the deposit before the 10th in order to have them deposited on the 13th. Since you requested the deposit on the 11th, they will
    be deposited with the end of the month deposit.
     
    Smwutches, Apr 23, 2017
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello Vcollstorm,

    I can confirm Murphs' and Smwutches' responses. Since you requested your deposit too late, it was not able to a part of the mid-month deposit. It will be a part of the end of month deposit.

    However, keep in mind that Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited
    in the mid-month deposit the following month. Therefore, your referral Credits that you recently received on the 16th will not be a part of this end of month deposit, but will be a part of next month's mid-month deposit.
     
    XBLRewards8, Nov 3, 2018
    #7
  8. VCOLL Win User

    HELP MY REWARDS POINTS HAVE BEEN FROZEN!

    There is no "early withdrawal" it is a manual deposit request. A manual deposit is available when you have between 1,000 - 4,999 points. All a manual deposit request does is initiate a deposit on the next deposit cycle. If you requested it on the 11th then
    they should deposit sometime around the 30th of April. There is no way to get them before that time.
    thnx 4 the info BUT it said next deposit date was the 18th I READ IT CLEARLY! But i'll wait 2 C what happens on the 30th thnx again 4 responding

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . šŸ‘½. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    . . .
  9. Murphs-A47006C9-2185 Win User

    HELP MY REWARDS POINTS HAVE BEEN FROZEN!

    There is no "early withdrawal" it is a manual deposit request. A manual deposit is available when you have between 1,000 - 4,999 points. All a manual deposit request does is initiate a deposit on the next deposit cycle. If you requested it on the 11th then
    they should deposit sometime around the 30th of April. There is no way to get them before that time.
  10. XBLRewards8 Win User

    HELP MY REWARDS POINTS HAVE BEEN FROZEN!

    Hello Vcollstorm,

    I can confirm Murphs' and Smwutches' responses. Since you requested your deposit too late, it was not able to a part of the mid-month deposit. It will be a part of the end of month deposit.

    However, keep in mind that Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited
    in the mid-month deposit the following month. Therefore, your referral Credits that you recently received on the 16th will not be a part of this end of month deposit, but will be a part of next month's mid-month deposit.
  11. Smwutches Win User

    HELP MY REWARDS POINTS HAVE BEEN FROZEN!

    The 1st deposit for this month took place on the 13th. There was no deposit scheduled for the 18th. You would have had to request the deposit before the 10th in order to have them deposited on the 13th. Since you requested the deposit on the 11th, they will
    be deposited with the end of the month deposit.
  12. Smwutches Win User

    Please help, not all of my rewards points have been deposited.

    For help with the Rewards program, you would need to post in the Xbox Rewards Questions support forum.

    Keep in mind that credits are scheduled for deposit based on when they are earned. Generally if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the
    next month. If your remaining credits were earned after March 1, they would not have been earned in time for today's deposit.
Thema:

HELP MY REWARDS POINTS HAVE BEEN FROZEN!

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