HELP MY REWARDS, PLEASE?

LeeMan503 · Dec 17, 2016

what is wrong with the rewards program?! My account info has been "wrong" for maybe a year now and have tens of thousands of rewards points that have not been deposited! I have posted multiple times about this and nothing ever seems to change. I'm a four
star VIP as well. I mean I download things ALL time and really would like some sort of % back like I'm told will happen. I bit the bullet and tried to cancel my rewards and resign back up and it put me right back into my "wrong" account. HELP!!

:)

cross44 · Dec 17, 2016

Preview Program Level, do you know yours?

New to me. I'm not in the preview program yet haven't had someone invite me yet, but that's good to know. They should reward those that help the most, why not reward the ones that help test stuff out.

BulgyTarsier649 · Dec 17, 2016

email is all good can you help me get my other reward have been member since 2012 plz help

help me get my old reward i missed out on and new ones plz help gets my reward ww

XBLRewards8 · Dec 20, 2016

Hello LeeMan503,

We have never directed you to opt out of your account. To do so will cause the closure of your account and is not the solution to your particular deposit issue, which we explained in your last post (https://forums.xbox.com/en-US/thread/128703F9-6386-403A-8CCD-428160893984).
The closure of your account will cause you to lose all progress on your Rewards Account, and is not recoverable. While we will be able to transfer any pending Credits from your old account to your new account, we will not be able to manipulate your
VIP progress in any way. We see that you have closed your last account. Once you have created a brand new account and your join by date no longer says "???" if you open up a new post, we will be able to transfer the Credits, but again, we cannot manipulate
MyVIP progress in any way.

XBLRewards8

Hello LeeMan503,

We have never directed you to opt out of your account. To do so will cause the closure of your account and is not the solution to your particular deposit issue, which we explained in your last post (https://forums.xbox.com/en-US/thread/128703F9-6386-403A-8CCD-428160893984).
The closure of your account will cause you to lose all progress on your Rewards Account, and is not recoverable. While we will be able to transfer any pending Credits from your old account to your new account, we will not be able to manipulate your
VIP progress in any way. We see that you have closed your last account. Once you have created a brand new account and your join by date no longer says "???" if you open up a new post, we will be able to transfer the Credits, but again, we cannot manipulate
MyVIP progress in any way.

Smwutches

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

KINGSELT

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

from operation packages I have bought and pre-order of call of duty infinite warfare.

KINGSELT

from operation packages I have bought and pre-order of call of duty infinite warfare.

Smwutches

If you preordered Call of Duty this month, it would count towards your Games on Demand punchcard. You would need to purchase 2 more eligible games in order to receive credits.

In-game consumables (ops packages) are not eligible for credits unless there is a specific offer for them.

HELP MY REWARDS, PLEASE?