Help me

i bought xbox live gold 3 months and it keeps coming up with an error message

:)

 

Help. Me.

I have so many problems with this thing.


1. Multiplayer on games

-Rocket League: Matchmaking works, but when I join a party or someone joins mine, we can't play games together, it doesn't show their car, and it always says: "player currently unavailable for trading."

-Halo MCC: Can't join a single game. Period. I know that people play it too. See constant multiplayer clips in the game hub.

-For honor: When i had the beta, I couldn't join an online game at all. When friends invited me to play or I invited them, it wouldn't work either. I know it wasn't a problem with the game since literally no one else had this problem, including my friends.


2. Games with Gold

Xbox one games download and play fine. But 360 games are different. Whenever i try to download a free 360 game from my xbox one, it says, go to xbox.com. When i try to download it from there, it says unable to make purchase. I have billing set up too. I know you can get these without a 360, since i have seen lots of videos, tutorials of people doing it.


3. Game sharing

Whenever i try to game share with someone, it won't work, I seem to be the only one with this problem too. I download their account, sign in, make it the home xbox, install a game, but when i try to play it, on their account, my account, whatever, it always says, do you own this game or app?

 

Help. Me.

This sounds weird, like there might be some problems with your internet connection.
What router do you have? Do you know the speed of your connection? Maybe it is able to connect, but it wait too much for the server to respond and it just don't work.

 

Hi!

Hope your day/night is going good, I have seen a lot of people with this issue on the Ambassadors Chat Bank, did you purchase directly from Xbox or another retailer?

If you purchased from Xbox you can try to reach out to their Support via Live Chat or a phone call, depends on the time of day you contact, their live chat service from what I believe is.24/7, if it's from the retailer try heading back out to them and telling
them the code is defective and doesn't work.

You mentioned an error message, have you tried looking up the error message on the Xbox website? This may provide a resolution to the issue, sometimes codes won't redeem on an account if it has a purchase problem, you can always check at
https://account.microsoft.com it'll tell you there under either the Billing section or Subscriptions section if there's a problem with a previous purchase or anything.

If this doesn't resolve the issue I recommend contacting Xbox Support and talking with them about it, I hope this helps!

Have a great day/night.

 

I've seen this happen often, If you have a 360 log out of your profile and log back in after restarting your console, if you have an Xbox One then go to Settings > Restart console. (Not all settings)

Sometimes when getting a new subscription the console will not detect it (mainly the XB1) without a restart through the SETTINGS menu otherwise normal restart on the 360.

If the issue persists it may be past due balances holding your subscription back, If so give Xbox Support a call to see what's up.

Best of luck!