Help me I cant redeem my xbox gift card

DefendedSugar67 · Dec 14, 2016

It comes up with a error message like this

code not found

I entered it correctly still doesn't work

:)

GTA IY · Dec 14, 2016

Cant buy anything

hey guyz i got gift card last night and today i try to redeem it i live in uae and the gift card was from usa so when i try on xbox console its not work then i go to xbox.com and change my region and its works and give me $30 but i cant buy anything on my
xbox console its say u need to redeem a code or credit card or paypal

on xbox.com i got a problem can anyone help me?

hauchi · Dec 14, 2016

Can't redeem a gift card

Hi,

Tried to redeem a gift card for my son and it keeps telling me this. What i do wrong?

"Can't redeem gift cards because my "sender name" contains an inappropriate word."

Can you help us? Thanks!

Miss Ghidorah · Dec 16, 2016

Hey there DefendedSugar -

Sorry to hear that you're unable to redeem your Xbox Giftcard! Unfortunately, we won't be able to help with this particular issue over the public-facing forums, but let's have you reach out to
chat or phone support as they will further assist you with this.

Let us know if you're still experiencing any problems!

RicardoReza

I previously went on to a trip to mexico and im from the U.S. and i saw my xbox live was going to expire in a couple of days so i went to the store, and bought 2 gift cards , an xbox live gift card and a normal gift card, i went home and couldn't reddem
the gift cards because it said it was from mexico and im in the U.S. so i changed my location to mexico and it accepted it and i forgot about the other gift card and i was so busy i had to take the gift card to the U.S. so i took my trip to the U.S. and im
trying to redeem it and it says that i cant redeem it even though i put my location to mexico it still wont accept it so please can you help me with this

Ricardo

Miss Ghidorah

Hey there DefendedSugar -

Sorry to hear that you're unable to redeem your Xbox Giftcard! Unfortunately, we won't be able to help with this particular issue over the public-facing forums, but let's have you reach out to
chat or phone support as they will further assist you with this.

Let us know if you're still experiencing any problems!

LateArtie1237

No he got it free but i guess it tryed to charge my credit card and now it says i owe and i didn't order it and now he cant redeem his gift card for xbox live

XBF Ezra G

Hello saltytaco10,

Thank you for your post. I understand you are looking to redeem an Xbox Gift Card/Code, to do so, please visit this page:

How to redeem gift cards and codes.

I hope this helps.

Snipercristo

I recently redeemed two $25 Xbox gift cards on my laptop on the Microsoft store. The problem right now is that those cards are in my location. However, the Xbox locations list does not have my location, which means that I do not have access to the money. Please help!

Hello there!

I believe this article may help solve your issue.

https://support.xbox.com/en-US/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues

If not contact support

Contact Support

Hope this helps.

Help me I cant redeem my xbox gift card