Help me Account Problems

Hello, my Xbox account has recently been hacked. Thankfully, Microsoft could help me and regained my account. In addition to my European payment option, I now also have the Russian ruble. The telephone support could not help me in
this regard. How can I remove the Russian rubles again? Also a few achievements or menu items on the Xbox One are displayed in Russian. Region and language are in Germany. How can I get this back?

:)

 

Credentials error

Hey guys.


I don't know if am allowed to post help threads as I see no specific sections but I thought I needed to get help from somewhere.

I'm getting an error when trying to download my old account. It still has xbox gold ( and gold pp901m on mw3 and i guesss ) and i need to get the account back so i can play on it again.

This is what the error says . ( for some reason you can't dl profiles offline but you used to be able to )

ERROR: Sorry, there's a problem with the credentials that you are using to sign in.

Visit https:// account.live .com to fix the problem.

I have gone to account.live and tried to sign in with my old account. but it says password is wrong ( even though the DL profiles says it's correct ) I have also gone to Can't access your account but that is no help niether is Google or Youtube.

Please help me. Thanks.

 

Going To Post On As Many Topics As possible

I used to help a lot of people with legitimate problems that they have had on here. I have had my account for about 2 years now. I am going to try and post on as many threads i can if people have problems or just questions about life. So if you have any questions, please. Feel free to ask me.

 

Sounds like you would need to change the region on your account.

BILLING_PROC_ChangeBillingCountry

Be aware though this can only be done once every 3 months.