Help Master Chief Collection won't start up

Discus and support Help Master Chief Collection won't start up in XBoX Games and Apps to solve the problem; When I go to start the game, it says UE4 Fatal Error and shuts the game down. This is what is shown as the error in event viewer: Faulting... Discussion in 'XBoX Games and Apps' started by Jdog_545, Feb 9, 2023.

  1. Jdog_545
    Jdog_545 Guest

    Help Master Chief Collection won't start up


    When I go to start the game, it says UE4 Fatal Error and shuts the game down.

    This is what is shown as the error in event viewer:

    Faulting application name: MCCWinStore-Win64-Shipping.exe, version: 1.3073.0.0, time stamp: 0x00000000

    Faulting module name: bcryptPrimitives.dll, version: 10.0.19041.2486, time stamp: 0x856685b0

    Exception code: 0xc0000005

    Fault offset: 0x0000000000053de1

    Faulting process id: 0x181c

    Faulting application start time: 0x01d93c580254808b

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.Chelan_1.3073.0.0_x64__8wekyb3d8bbwe\MCC\Binaries\Win64\MCCWinStore-Win64-Shipping.exe

    Faulting module path: C:\Windows\System32\bcryptPrimitives.dll

    Report Id: 39211202-5cf4-40b6-a6a4-78e1ca2a1ee9

    Faulting package full name: Microsoft.Chelan_1.3073.0.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: HaloMCCShipping

    :)
     
    Jdog_545, Feb 9, 2023
    #1
  2. Dericka Win User

    Help Master Chief Collection won't start up

    Hi, I'm , an Independent advisor and I can surely help you.

    Don't worry we will work on this together. Can you please follow the steps on this link?

    https://support.microsoft.com/en-us/windows/usi...

    Then please restart your PC and try it again. Thanks!
  3. IRB Win User

    xbox1 and microsoft odst game

    Halo ODST for the Xbox One is an Add-On for the Master Chief Collection. you must own that in order to play it.

    When you fire up the Master Chief Collection, you should be able to start a campaign (under Halo 3) for ODST.
  4. BEASTmmb Win User

    What is the " Main " & " Secondary " games that you're playing now?

    Well starting today my main and secondary games will be the Master Chief Collection. Probably won't touch another game until Dragon Age and it will take over my life.
  5. XBF - Tali Win User

    Halo MCC and DLCs?

    Hello chrisgerrad1,

    Thank you for confirming. Halo: Combat Evolved does require Halo: The Master Chief Collection in order to play. Combat Evolved acts as an add-on of sorts for the Master Chief Collection. You will need the full purchase of the Master Chief Collection in order to own all the titles within the package.

    I hope this helps!

    -Tali
  6. neilhorgan Win User

    Game installs a bad idea?

Thema:

Help Master Chief Collection won't start up

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