Help launching games and apps

Discus and support Help launching games and apps in XBoX on Consoles to solve the problem; console keeps telling me to check and make sure I'm connected to XBL and if the message shows up again to restart my Xbox. I've rebooted it several... Discussion in 'XBoX on Consoles' started by BroJayPimpson, Nov 17, 2016.

  1. BroJayPimpson
    BroJayPimpson Guest

    Help launching games and apps


    console keeps telling me to check and make sure I'm connected to XBL and if the message shows up again to restart my Xbox. I've rebooted it several times, rebooted the internet in my house, and even launched different apps. It nothing's works. Help?

    :)
     
    BroJayPimpson, Nov 17, 2016
    #1
  2. Mister Cizl
    Mister Cizl Guest
    Games and apps not launching

    Hey RobotHacker! Because you are a Preview member, you will want to post
    here     for further assistance. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Nov 17, 2016
    #2
  3. jamesy505
    jamesy505 Guest
    Games and apps not launching

    Hey guys,

    I have been having an issue since Monday (22/5) where no games or apps are launching.

    I get the error codes 0x8027025a and 0x800705b4 - and no matter what, no game or app will launch.

    My Xbox One S has also started to make a clicking noise intermittently as well.

    Been on to Xbox Support three times but nothing they have suggested has worked - hard reset (done about 30 times now) as well as factory reset on two occasions.

    It was suggested that as I am a Preview member that I should report the issue that way, but I don't get the option when I press the Xbox button to power down the console and when I try and launch the app, it doesn't work.

    So apart from sending for repair or replacement, I am not sure what other troubleshooting I can try.

    Any suggestions?

    Thanks
     
    jamesy505, Nov 17, 2016
    #3
  4. WUIJIBOBO Win User

    Xbox app/Halo Master Chief Collection

    A lot of people are having this issue, it won't launch from the Xbox (Beta) app, but it launches perfectly fine from both the Xbox Console Companion app, and from the Start menu itself. It's an extra step needed to launch the game, but that should help
    you get into the game until they resolve the issue with the app.
  5. Firestonemonkey Win User

    Error code 0x8007023e

    Yep me too. Did reset but now on restarting all my games/apps are failing to launch. Only getting OneGuide to launch (after I retuned) and uninstalling/reinstalling does not help with games or apps (even Plex).
  6. Player758504066 Win User

    Netflix, Amazon Prime crashing XBOX one X

    Yes it only happens when launching these apps and its random, sometimes it works fine.

    It never crashes when launching games though. I will try uninstalling and installing the apps to see if it helps.

    Thanks
  7. XBF Leo G Win User

    can't sign in to my Jigsaw game

    Hello abbeycreamcat,

    Thank you for posting on the Xbox forums. We understand that your Microsoft account is getting signed out every time you launch Microsoft Jigsaw. If you launch the Xbox Console Companion App; does it appear that you are

    signed in to the application    ? If you are not signed in to the app; go ahead and sign in to it and launch Microsoft Jigsaw. We recommend making sure that

    Windows 10 is up to date    . Also, you can try
    uninstalling the game and reinstalling it    . Be sure to let us know the results!
  8. XBF Ezra G Win User

    Games and apps arnt working

    Hi Peach toaster,

    Thank you for your post. I understand you are experiencing an issue with games and apps not launching. To troubleshoot this, please check out this article:

    Games and Apps won't Start    .

    I hope this helps!
Thema:

Help launching games and apps

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