HELP, is there any way for me to get into my account?

Discus and support HELP, is there any way for me to get into my account? in XBoX Accessibility to solve the problem; my password didnt work and the email to reset the password is not mine even though the acount is still under my correct email. I've tried acount... Discussion in 'XBoX Accessibility' started by lachajakd, Dec 30, 2023.

  1. lachajakd
    lachajakd Guest

    HELP, is there any way for me to get into my account?


    my password didnt work and the email to reset the password is not mine even though the acount is still under my correct email. I've tried acount recovery but apperently it wasent enough information even though I answered every question and made sure I answered correctly. i really cant afford to lose this account so is there any other thing I havent done yet?

    :)
     
    lachajakd, Dec 30, 2023
    #1
  2. MarvinaPerez Win User

    HELP, is there any way for me to get into my account?

    Hi, my name is Marvina and I will be happy to help you.

    I'm sorry you have this problem, researching on the internet I was able to find that in the forum, independent advisor Laura recommends the following steps for a solution.

    In order for you to recover access to your Microsoft account, you must answer the Microsoft Account recovery form where a series of questions will be asked that you must answer. When you have had the score accepted by the server to change the password and access the account.

    Note: The person who has access to the new validation means will be able to cancel any recovery process that is attempted, because they will be able to confirm the requested verification codes.

    While filling out the form, we recommend that you keep the following information in mind that may be of help to you:

    During this process, reply to the registration from a trusted computer or device that you're signed in to from Outlook.com.

    Also, make sure that the data you entered when creating your account is as accurate as possible.

    The form will ask you for message subjects and email addresses of other contacts. In this case of not remembering any information from the messages, check with your family, friends, study or work colleagues, if they have any email so that they can inform you of this information.

    When you finish, the system will assign you a registration number that will be important to us. You will be able to see it in the secondary email that you added during the form and you will also be able to view it at the end.

    Also, we recommend that you establish communication with XBOX support so that they can inform you if it is possible that while you recover the other account, you can transfer your Gamertag to another account and likewise the additional folders.

    Information source (credits):
    https://answers.microsoft.com/thread/5af99667-f2da-43bf-8828-bbdaacf9bffb

    Best regards,
    Marvina.
  3. Vardagul Win User

    Is there any way for me to get back my Minecraft username / account?

    Hi Nicolas C! My name is Darhlene and I'm more than happy to help you out!

    According to iTsFx, The Independent Advisor:

    https://answers.microsoft.com/thread/f331b358-1ea0-43cd-ba93-fd8b64147863

    "If you have migrated your Mojang account to a Microsoft account and have lost your original Mojang username, you may be able to recover it by following these steps:

    Go to the Mojang account migration page: https://account.mojang.com/migrate

    Log in with your Microsoft account email and password.

    Once you have logged in, you should see a message saying "You've already migrated!" Click on the "Need help?" link below this message.

    Fill out the form with as much information as you can, including your original Mojang username and any transaction IDs from purchases you have made on your account.

    Submit the form and wait for a response from Mojang support.

    If Mojang support is able to verify your ownership of the account, they may be able to restore your original Mojang username. However, please note that this process may take some time and there is no guarantee that your original username can be recovered. In the meantime, you may need to create a new username and start fresh on servers."

    Kind regards,
    Darhlene
  4. kevinmart1 Win User

    My minecraft account was hacked, what do i do?

    Hello, Jesse! The time i tried to get my account back I actually contacted minecraft, but they told me that its a Microsoft minecraft account and they cannot help me.

    Is there any other ways to get my account back?
  5. Rodrigo Oliver Win User

    Is there any real or manual way a support representative can help me get into my account ?

    Hi Angelo, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I truly am sorry to hear that.

    Have you tried to fill out the recover account form?

    Please, use this link:

    https://account.live.com/acsr

    Try all the troubleshoot available here: https://support.xbox.com/help/account-profile/manage-account/lost-password-solution">https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

    Keep in mind that, without access to your recovery e-mail and/or phone number (2FA), it is not possible to recover the account.

    Please, read this:

    "Microsoft takes your security very seriously, and to protect customer privacy we can only help customers verify their account ownership through the online password recovery process.

    If you remember any new details that might help with the recovery process, we encourage you to keep trying to recover your account using the online account recovery form.

    You might also want to create a new account at this point."

    Source: https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

    I hope this helps!
  6. Vardagul Win User

    Is there any possible way for me to get my information?

    Hi Carmello! My name is Darhlene and I’m here to assist you.

    I'm very sorry to hear about your current situation. I understand your frustration but, don't worry, I will help you get this sorted out.

    Since you have lost access to your account, I highly recommend filling out an account recovery request. When you do, please take your time to provide accurate answers to the questions asked on this link:

    https://account.live.com/acsr

    Please wait for at least 24 hours after submitting the request to get a response from Microsoft.

    Kind Regards,
    Darhlene
Thema:

HELP, is there any way for me to get into my account?

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