Help . Installation Stopped . This is a major problem for people

Discus and support Help . Installation Stopped . This is a major problem for people in XBoX Games and Apps to solve the problem; Help . Disc based games that I used to could install, are now getting the Installation Stopped . Is this a March dashboard, or my preview... Discussion in 'XBoX Games and Apps' started by Twigleaf, Mar 16, 2015.

  1. Twigleaf
    Twigleaf Guest

    Help . Installation Stopped . This is a major problem for people


    Help . Disc based games that I used to could install, are now getting the Installation Stopped . Is this a March dashboard, or my preview dashboard? This last dashboard made my games crash, games not install, and my USB drive stops working randomly.
    I'm afraid to even copy a game from internal to external.

    This case of Installation Stopped is too much, and I'm about at wits end. Help

    :)
     
    Twigleaf, Mar 16, 2015
    #1
  2. Koursai
    Koursai Guest
    Games wont install

    Im having a major problem here, games for my xbox one will not install past 0% specifically battlefield 4. Now when I disconnect from my network, restart my console & try the installation offline, what happens is: The installation doesn't leave the stage
    where it says "Queued" until eventually it says installation stopped all together. When I re-try the installation after that same thing happens. & of course while being connected to xbox live, It just stays at 0%. the Solutions to this problem do not help
    whatsoever. Some help or feedback would be appreciated
     
    Koursai, Mar 16, 2015
    #2
  3. Frizio I iB
    Frizio I iB Guest
    Download bloqueados de jogos

    Hello Help .  Installation Stopped .  This is a major problem for people :)

    please next time write your question in English so more people can help you Help .  Installation Stopped .  This is a major problem for people ;)

    if i understand your problem, you get the installation of a game stopped!!!

    check this link for a support on this issue:

    Error Installing Xbox One Game

    bye bye
     
    Frizio I iB, Mar 16, 2015
    #3
  4. Help . Installation Stopped . This is a major problem for people

    I am having similar problems, disc based games and digital downloads keep saying Installation has stopped, not only that i constantly keep getting error 0x8027025a when opening anything and the Xbox One keeps freezing for like 2-5 minutes. all this has started
    happening since the march update
     
    NinetyPHEONIX, Mar 17, 2015
    #4
  5. @NinetyPHEONIX in order to get rid of that error you need to powercycle your Xbox or put it in powersaving mode

    support.xbox.com/.../power-cycle-console


    @Twigleaf Twigs

    This is most likely happening because the Xbox tries to install a game and update and or DLC at the same time. To prevent try disabling your network when installing a game untill it's complete.

    As for your USB drive to stop working

    Go to settings -> Power & startup -> uncheck when Xbox is off, turn off storage

    Or you can change to energy-saving
     
    FearedNightmare, Mar 18, 2015
    #5
  6. Twigleaf
    Twigleaf Guest
    FearedNightmare. With all due respect, the " installation issue " is a far more complicated issue than a hard reset power cycle will fix, and is in no way related to it updating at the same time. There was just a discussion about misinformation on how
    to fix this issue was being presented. Its helpful yes, however, its not a fix. This is a serious issue installing anything digital or disk, and it has absolutely nothing to do with installing an update at the same time. Totally unrelated. This is a
    situation that a Full Factory Reset doesn't even fix properly. As for the USB, that is minor, and is a known problem being worked on related to the power modes, so I'm not as concerned with that. However, the fact my XBOX is a doorstop right now is a serious
    issue.

    I suspect some of us have just purchased soooo much content, that a bug is limiting some of us from installing X amount of items that have DRM attached to them. The console doesn't know what to do and gives a " Installation Stopped " error . BTW, this
    is a clean HDD too. nothing on it.
     
    Twigleaf, Mar 18, 2015
    #6
  7. From my own experience I can say game installations mess up when there is a game update or DLC trying to install at the same time>

    And the powercycle came up as a fix for the errorcode the other person was getting.
     
    FearedNightmare, Mar 18, 2015
    #7
  8. Help . Installation Stopped . This is a major problem for people

    FearedNightmare, Mar 18, 2015
    #8
  9. Twigleaf
    Twigleaf Guest
    Feared. I assure you, this is not a fix or anyway related to the issue I am having.
     
    Twigleaf, Mar 18, 2015
    #9
  10. Twigleaf
    Twigleaf Guest
    FearedNightmare, Yes, I have tried that. It is not related to the problem. It's actually being discussed in detail in another area quite thorough.

    Feared. Like I said, I am not trying to be mean, but you are really starting to be patronizing on this. I am trying to be nice, and appreciate the help. If a customer has told you they have already performed a procedure, I don't know why you keep pushing
    it. I even went a step further, and I told you I did a Full Factory Reset. That alone should have answered your own question.
     
    Twigleaf, Mar 19, 2015
    #10
  11. Mostarda XZ
    Mostarda XZ Guest
    Hello guys. I'm with the same problem... I've searched online for the problem and didn't find a solution. My problem is exactly the same as Twigleaf Twigs... I found some people with the same problem and no answer in this closed thread:

    forums.xbox.com/.../5202204.aspx
    . I hope the next update fix this bug, as it makes impossible for me to do anything, basically. I have a over 70 games on this Xbox, digital games, demos, dlcs, physical games... on internal and external storage (2TB). I
    made some tests and nothing seems to solve this problem. Does anyone have any solution to my problem?? It's frustrating to have bought lots of things and not beeing able to play any of them. Hey Twigleaf Twigs, if you got a solution to this issue please
    send me a message! I will quote you from the other thread here:

    ...."I have repeated that description in other threads. The dashboard has either a limit of installations, or there is a Stack Overflow bug .

    What he suggests does work, the only caveat being, not all things you uninstall seem to work. Like free apps, etc. But, for me, the installation count actually corrupts the entire dashboard. For example, my TrueAchievement App loses its integration with
    the Achievement app, and no amount of re-installing it will fix it. ( The TA App replaces the Search for help on Internet option, with Search for help via the TrueAchievement app ).

    Having too many things installed, and sitting on the USB drive, can corrupt your DRM/installation file on your console. There is an area there, where all the DRM liscenses are permanently stored until you delete them with a Factory Reset. Hence the Installation
    problem resurfacing so often with me, when I reconnect my USB drive.

    I did some counting, and I had about 80 things " Ready To Install ", and that is not counting disk games that wont show up in that list until you put the CD in. As for a grand total, there was about 500+ total items downloaded that was game+DLC+apps .

    I tend to think its a combination of both a Stack Overflow and a bug/limit on the number of installations. One effects the other, the way the XBOX One stores liscenses on the console. Maybe that memory allocated for the DRM is not large enough?

    If support is ignoring it now, as suggested by madbruiser , the problem is just going to get worse as people buy more games. I say that, because there has been a lot of people calling support on this, ( I called earlier this month) and its as if they treat
    it as a non issue. They won't escalate a problem either. "

    Im not in the preview program. (didnt applied the april update because its not online yet for people not in the program, i really hope this gets a fix on the major update).

    This is very important , Microsoft, please help your loyal costumers.
     
    Mostarda XZ, Mar 27, 2015
    #11
  12. Gogetta1256
    Gogetta1256 Guest
    I have more than 100 games on xbox one everything digital.

    And once a month i have to format for the same problem installation stopped .restores to fabrica and everything is ok but i share my server with a friend and i think can lose everything restores to fabrica every time a solution microsoft nowwwwwww .
     
    Gogetta1256, Apr 6, 2015
    #12
  13. Help . Installation Stopped . This is a major problem for people

    I have had the same issue i contacted xbox support about it they gave me some methods on what to do but it didn't work so i had to replace the disc and the new copy worked just fine
     
    TerrorStorm07, Apr 6, 2015
    #13
  14. Gogetta1256
    Gogetta1256 Guest
    Everything that i have is digital a new copy how? And i really doubt that the new update of 271 mb fix anything but we got wait to microsoft makes something
     
    Gogetta1256, Apr 6, 2015
    #14
  15. Twigleaf
    Twigleaf Guest
    There's really no way to tell if they truly fixed this or 95% fixed it, until we end up installing a lot of items again. It was to the point, where a lot of us who had a sizeable collection of games and DLC were hitting a wall, and the X1 just quit installing
    anything. It would corrupt the games list to a point you may have 10 stuck installations you cant delete. The only solution, as Gogetta mentioned, was a factory reset, which deletes all that DRM/installation/profile garbage that a hard reset won't remove.
    It may be a month before we know if the dashboard programmers actually fixed it or not. Early usage is promising though. By the end of April or May, I'll know if its fixed, simply by the way I play different games and have to install them.

    That said, it was a big topic during the April preview builds. They seemed to make it an important priority, even though it was not listed as one... They have at least tried to fix it, or have fixed 95% of it... however, I have noticed you may not get
    the full effect of the fix unless you do a factory reset to get rid of any corrupt garbage.

    There are 2 kinds of updates. the smaller 280 ish MB ones, and then a full 1.8-2.0 GB update. The latter is very rare, and updates the entire OS it seems, whereas the smaller updates, just fix the Kernel, drivers, tweaks, and other issues. Factory
    resets are fairly easy and quick if you back up your games on a USB. There is a permanent backup of that 2 GB OS, along with the current monthly update stored on the system it resets to, so there is minimal downloading, if any. Just your profiles and save
    games off the cloud. A factory reset isn't as bad as it sounds, as long as you plan ahead and back up your games on a USB drive. Your profile, contains everything else, like pins, your game clips are on the cloud... etc. If you want a quick fix, that
    is a good way to do it, but I won't suggest that, because for many thats a nuclear last resort option. It makes the system run better though.
     
    Twigleaf, Apr 8, 2015
    #15
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Help . Installation Stopped . This is a major problem for people

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