Help, I'm "Not Connected to Xbox Live"

Shelby Dillard · Jul 6, 2015

"NOT CONNECTED TO XBOX LIVE

You are not connected to Xbox Live and will not be able to access this feature."

Every time I try to go into matchmaking, try to join a friend (via invite), check my achievements, etc etc I get this message despite being connected to XBL.

I have no connectivity issues with any other games.

What I've tried:

1. Exited the game.

2. The Hard Rest/ Full Reboot/ Power Cycle, whatever you want to call it. I tried this already.

3. Hoked up to someone else's internet (in case it was something to do with my net settings)

4. Cleared local saved games.

5. Cleared the cache.

6. Uninstalled, then reinstalled the game.

I am at a complete loss! No one I've talked to has had this issue any time recently and connect to the game just fine.

Any suggestions?

:)

ThyrsoidFrame5 · Jul 6, 2015

Online connection problems

I'm connected to xbox live but it does not let me play online and I suddenly get out of a game online

Help me please and i'm member gold
Click to expand...

cbone555 · Jul 6, 2015

360 games won't give me the option to download

Hi,

1. Is your Xbox One connected to Xbox Live?

2. Are your old discs in good condition?
Click to expand...

yes I'm connected to Xbox live and there not in perfect condition but they aren't too bad just a few small scratches

jmarc perry

Hey I'm staying in a hotel and I'm having problems connecting to xbox live. It shows I have internet but once it gets to xbox live connection it fails. I can't physically get to the router so any other solutions would be helpful

burntbiscuit376

Thanks for your help. I'm not connected to live as there's no internet connection where I now have my Xbox set up.

Sikaros

Greetings, NuttyFuzzball28. I'm sorry to hear about your issue. Here's a very helpful link i found that perhaps may help you.

support.xbox.com/.../cant-connect-to-xbox-live-solution

Please let me know if your issue was resolved

TempJared

Hello,

My name is Jared and I'm an Xbox Ambassador. I'll be happy to assist with your problem. Have you tried the Xbox Live Connection Troubleshooter which can be found here:

support.xbox.com/.../cant-connect-to-xbox-live-wizard. This will help us determine if it is a connection problem.

Cheers,

Jared

M3dIeV4L G4M3R

I'm not an expert and do not know much except for you to wait and be patient and see what happens. Here is a website

support.xbox.com/.../cant-connect-to-xbox-live-solution I hope it helps you and you can write back for more info. I hope I helped and BYE.

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