Help if you can any advice? Hacked account cant recover would really like it back!

Discus and support Help if you can any advice? Hacked account cant recover would really like it back! in XBoX on Consoles to solve the problem; Okay so this is actually my cousins problem though i have too use my account too share this with you and hopefully someone will know the answer! Well... Discussion in 'XBoX on Consoles' started by Deishuu Kaiki, Apr 15, 2014.

  1. Help if you can any advice? Hacked account cant recover would really like it back!


    Okay so this is actually my cousins problem though i have too use my account too share this with you and hopefully someone will know the answer!

    Well first off my cousin would never give out his information too anyone he's not that dumb.

    So i was just playing on xbox live and I get a text from him saying hes been hacked you know he was freaking out ( on my phone not xbox related) he said he was playing call of duty modern warfare 3 when a guy in his game lobby invited him too the party and
    he thought nothing of it so he joined and he said they were talking casually 5-10 minutes in he gets disconnected from xbox live and when he tries too sign in it says he needed too input his password and he did and it didnt work now this is when he messaged
    me and when I heard the story I remember the time one of my friends had said that it is possible too get people ip addresses and things like that just from being in people parties and I find that completely stupid! but however its the only logical explaination
    now his father is the one that made the account so I talked too him about it and he is really worried that all of his other emails and passwords will be taken so I tried helping him out by trying too recover the account and sadly enough the phone number on
    the account is no longer active and the email was from yahoo and was deactived due too being inactive for 12 months so really there is no way for him too get his account back unless any of you helpful people could find a way I have tried the solution where
    if you have enough information theyll send you an email but its been 24 hours and I havent recieved one yet so i really dont know what too do I really feel for this because he has worked hard to on his profile and I would hate too see him have too restart
    all his progress + the chance of these "Hackers" getting the rest of his families passwords and such

    Please reply if you know anything that could help! Thanks!

    :)
     
    Deishuu Kaiki, Apr 15, 2014
    #1
  2. Jyxa
    Jyxa Guest
    Lost friends list!

    Hello everyone, I was hacked back in December along with many other people. As some of you may not know, when the account is finally returned, the friends list may have been deleted. It doesn't happen to all hacked accounts, but it did occur in my case.
    I would really like to have a lot of those people back on my friends list instead of having them frequently adding the person who has my old GT. (Waur) Is there any way to see past friends lists, or recover lost data such as saved games and videos? Any help
    would be great, thanks!
     
  3. Profile question

    This would recover the Gamertag back to your xbox.

    Sometimes if there is an account that is hacked if you recover before instructed it could flag the account.They were probably just letting you know it was ok to recover.
     
    GrindstoneJohn, Apr 15, 2014
    #3
  4. Help if you can any advice? Hacked account cant recover would really like it back!

    Hello There Aisu Evo This page HERE may help you to recover / remember your forgotten email address (Microsoft Account).

    You will need to fill out the account recovery form here.

    If the above page does not help you, then please contact Phone Support open an
    Unauthorised Access Case. Your account will be locked for the duration of the investigation. After providing them some security questions with you to prove that you own the account. They will begin an Investigation.
     
    PR1NCE DARKNESS, Apr 15, 2014
    #4
  5. PR1NCE DARKNESS, Oct 31, 2018
    #5
  6. PR1NCE DARKNESS Win User

    Help if you can any advice? Hacked account cant recover would really like it back!

  7. PR1NCE DARKNESS Win User

    Help if you can any advice? Hacked account cant recover would really like it back!

    Hello There Aisu Evo This page HERE may help you to recover / remember your forgotten email address (Microsoft Account).

    You will need to fill out the account recovery form here.

    If the above page does not help you, then please contact Phone Support open an
    Unauthorised Access Case. Your account will be locked for the duration of the investigation. After providing them some security questions with you to prove that you own the account. They will begin an Investigation.
  8. Lucas Lauer Win User

    Account hacked, and my support request was denied. Recovery form was useless because because the hacker enabled 2fa.

    Hello, nj02vette. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you.

    Since the recovery form did not help you because two factor authentication is enabled on the account, unfortunately there is nothing else you can do.

    I'm really sorry about this, my friend. I would suggest you to not send the money to the hacker and just create a new account.

    I know how hard it is to lose an account that you probably invested a lot of time and money on. I got my account hacked but I was online at the time, so I recovered it before the hacker was able to change anything.

    The recovery form is the best solution for hacked accounts, but if the hacker is able to change the account email address and the security info, there is no way to recover it back.

    You can talk to the Microsoft or Xbox official support and they will tell you the same thing. No Microsoft or Xbox employee can help users recover their accounts. They are not allowed to and have no resources to help.

    I'm really sorry about this and I hope you understand.

    Feel free to ask back any question.
  9. VernierSlake Win User

    my accoun is being hacked

    I'm with Ngocphi, this is likely a DOS attack not a hack or just the internet being the internet.

    If he had been hacked he would've had to recover his account before being able to log back in as you can only have one copy of your account on one console at any one time. If you recover it to a second then the first version is deleted.
  10. Lucas Lauer Win User

    Microsoft account hacked

    Hello, infamous.gamer. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    The only way to recover a hacked account is by the recovery form. If it did not work, you would need to keep reviewing your information and keep trying. Unfortunately there is no other way. I'm really sorry about this.

    Feel free to ask back any questions.
Thema:

Help if you can any advice? Hacked account cant recover would really like it back!

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