HELP! I tried to switch my Microsoft email for my Xbox one account and now I can't find it.

Discus and support HELP! I tried to switch my Microsoft email for my Xbox one account and now I can't find it. in XBoX on Consoles to solve the problem; Hi I tried switching my xbox profile's email from my brothers email to my email because we have shared the account for years and now he has his own and... Discussion in 'XBoX on Consoles' started by MikeSullivan9, Jul 7, 2020.

  1. HELP! I tried to switch my Microsoft email for my Xbox one account and now I can't find it.


    Hi I tried switching my xbox profile's email from my brothers email to my email because we have shared the account for years and now he has his own and wants to use his microsoft email. I added my microsoft email to the account, made it the primary, and
    then took his email off of the account. It seems that my gamertag, progress and achievements went out the door with his email and I cannot get them back. I just wanted to change my email and was never warned it would delete my xbox profile. Every time I try
    and sign on with his old email it says it no longer exists. Please somebody help.

    :)
     
    MikeSullivan9, Jul 7, 2020
    #1
    1 person likes this.
  2. steeledwand7664 Win User

    HELP! I tried to switch my Microsoft email for my Xbox one account and now I can't find it.

    What happens when you sign in with the new email that you added to the account?

    All changing the email like you did was change the email that is used to sign into the account. Any games and progress for the account would not have been lost.

    Is it possible that you may have misspelled the email address?

    You can try and get ahold of xbox support at support.xbox.com/contact-us and give them the gamertag and if they can verify ownership of the account they can give you the email that is associated with the account.
  3. ChiefJoboo Win User

    Transfer gamertag from one microsoft account to another

    Unfortunately this is not possible and since your email is a Microsoft email (Live, Hotmail or Outlook) you can't switch the email to another one and have the account not be connected to that email anymore, technically.

    You can switch the login emails around but you CAN'T switch TO a Microsoft email when you do this (Live, Hotmail or Outlook). You can switch to another email provider but you can't switch between Microsoft emails as they're permanently connected to that
    account they were created on. For example, you can't switch this account's email login to another Microsoft account because that email is attached to a Microsoft account already.

    The only solution is to start over and have him create a new account and have the account that owns all the games to be set as the my home xbox account on the xbox one so that the new account can play all the games that account owns BUT the saves and any
    progress will not move over and some DLC will not share, also.

    https://support.xbox.com/en-US/games/game-setup/my-home-xbox
  4. Gang Gang2 Win User

    Hey I wanna switch this Fortnite account over to my playstation but it's no allow me

    I have Xbox one that has my Fortnite account on it I want to switch it over to my playstation account buh it asking my old Microsoft email I changed previously into my current one so now only my old account get the security code and not my current account I'm trying to switch over
  5. FLC Matador Win User

    Can't connect to my second account

    My email address was connected to a different account. I switched the emails connected to that account. I then created my new gamertag from the email I disconnected from that account and created my new account. I then went back and closed the extra account
    and now I can't log into my new account. Can anyone help?
  6. LOCOenELcoco80 Win User

    wont let me switch my email

    Every time I try to switch my gamer tag to another email in account management it says "Sorry, we can't change your Microsoft account right now. For more info go to Xbox.com/AccountSwap." and tried later today and it still wouldn't work.
Thema:

HELP! I tried to switch my Microsoft email for my Xbox one account and now I can't find it.

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