Help i post the question below.

NekoNya1 · Aug 28, 2023

Hi, i am trying to play minecraft bed rock addition on computer. I created a brand new world on the most recent update and invited my little brother who is playing on a Playstation 4 to join my world. The problem is im trying to invited him, but it keeps popping up a message saying the server is out of date. This is extremely frustrating because i tried to create a realm instead so we can just play realms without the issue of the server being out of date but i can't even get realms to work as it gets stuck on a loading page when i create a new realms world. I looked into the reamls issue but it said to click play then go to settings and then profile and you get the point, but i don't have a settings button when i click play. So why is my minecraft broken and can it be fixed?

:)

Tommy - MSFT

Hello NekoNya1.

Welcome to Microsoft Community.

Regarding to your information I assume that You are unable to set up a Minecraft server for you and your brother to play together.

You can contact Minecraft support via this link to get assistance in resolving this issue.

https://help.minecraft.net/hc/en-us

If there is anything not clear, please do not hesitate to let me know.

Best Regards,

Tommy-MSFT | Microsoft Community Support Specialist

JL718

I attempted to refund the second time only a few days after New Years, January 4th or 5th, so that’s not the problem. It seems that they just don’t let you attempt to refund something again after being denied.

ngocphi

No as.mentioned if you read the refund policy it's limited to significant play or 14 days

That's standard

Only.physical.products.is.30.days

https://support.xbox.com/en-CA/help/subscriptions-billing/buy-games-apps/refund-orders

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund.

Refunds are typically issued for requests meeting the following criteria:

Requests are made within 14 days of the purchase date
Requests are for games in which you haven’t accumulated a significant amount of play time less then 2hours

JL718

But you can still request a refund after 14 days, it’s just yellow. It won’t even let me tap it.

ngocphi

When did you make.the purchase.?

You can't.request.a refund after 14 days you cannot make a refund request now since it is past 19 days since Jan 1st

Help i post the question below.