[HELP] I don't know what to do

Discus and support [HELP] I don't know what to do in XBoX on Consoles to solve the problem; hi, I recived this message from microsoft: "Hey! Just a reminder, you are eligible for a free one-month trial to Gold. Don't forget to take... Discussion in 'XBoX on Consoles' started by Lore257, Apr 1, 2018.

  1. Lore257
    Lore257 Guest

    [HELP] I don't know what to do


    hi,

    I recived this message from microsoft:

    "Hey! Just a reminder, you are eligible for a free one-month trial to Gold. Don't forget to take advantage of this great offer! Select the “Launch App” button to get started."

    And I don't know how to redeem this code.

    Thanks

    :)
     
    Lore257, Apr 1, 2018
    #1
  2. AssassinKing120
    AssassinKing120 Guest
    Help! I don't know what to do!

    So I was game sharing with a friend and all of a sudden my mom gets an email that she got charged $59.99 for something on Xbox. I asked my friend if he bought something, he said no. He also deleted my account off his Xbox. I don't remember if I game shared
    with anyone else. So I removed my mother's credit card off my Xbox. Will that end, whoever has access to my account, access to my mother's credit card? I also don't know how to prevent anyone having access to my account because I have already game shared (license
    transferred) 3 times. Please I really need help!
     
    AssassinKing120, Apr 1, 2018
    #2
  3. Ecko-6B2570FA-4302-4D26-BA62-0C19B2C39451
    Ecko-6B2570FA-4302-4D26-BA62-0C19B2C39451 Guest
    Help I don't know what to do

    Hi Hossboss125!

    You can find out information about Privacy Settings on the Xbox One by going to the following link: Xbox One online safety and privacy settings

    If this does not help, please feel free to respond with some additional information include what exactly the issue is.

    Thanks!
     
    Ecko-6B2570FA-4302-4D26-BA62-0C19B2C39451, Apr 1, 2018
    #3
  4. bowski477
    bowski477 Guest

    [HELP] I don't know what to do

    Do you have a payment method listed on file? what happens when you click Launch App?
     
    bowski477, Apr 1, 2018
    #4
  5. Lore257
    Lore257 Guest
    When I click launch app it send me to the xbox live's page on the store, but there is anything that is free
     
    Lore257, Apr 1, 2018
    #5
  6. Mister Quasar
    Mister Quasar Guest
    Hi Lore257!

    To clarify, do you currently have an active Xbox Live Gold membership? Did you have one when you received that message? You can check your Xbox Live membership by signing into your
    Subscriptions Page.
     
    Mister Quasar, Nov 1, 2018
    #6
  7. Ecko-6B2570FA-4302-4 Win User

    Help I don't know what to do

  8. Smwutches Win User

    Help! I don't know what to do!

    Unless you actually have your account information to anyone else, they wouldn't need access to your account for sharing games. You can check
    http://commerce.microsoft.com to see what the charge was for. If it was a charge you didn't make, you would need to contact support to have them start an unauthorized access investigation. 1-800-4my-xbox if you're
    in the US/Canada or http://support.xbox.com/contact-us
  9. Mister Quasar Win User

    [HELP] I don't know what to do

    Hi Lore257!

    To clarify, do you currently have an active Xbox Live Gold membership? Did you have one when you received that message? You can check your Xbox Live membership by signing into your
    Subscriptions Page.
  10. Lore257 Win User

    [HELP] I don't know what to do

    When I click launch app it send me to the xbox live's page on the store, but there is anything that is free
  11. bowski477 Win User

    [HELP] I don't know what to do

    Do you have a payment method listed on file? what happens when you click Launch App?
Thema:

[HELP] I don't know what to do

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