Help I cant buy gold due to a old subscription which is blocking me from buying more but...

Discus and support Help I cant buy gold due to a old subscription which is blocking me from buying more but... in XBoX Games and Apps to solve the problem; Help, well i put in my two £10 gift cards and I try getting gold but this happens and I cant seem to cancel it due to it not being there on the... Discussion in 'XBoX Games and Apps' started by TheSansmith25, Jan 6, 2019.

  1. TheSansmith25
    TheSansmith25 Guest

    Help I cant buy gold due to a old subscription which is blocking me from buying more but...


    Help, well i put in my two £10 gift cards and I try getting gold but this happens and I cant seem to cancel it due to it not being there on the account.microsoft website please help me unsubscribe i want to play with my friends and when trying to renew
    it says

    Help I cant buy gold due to a old subscription which is blocking me from buying more but... [​IMG]

    Help I cant buy gold due to a old subscription which is blocking me from buying more but... [​IMG]

    Help I cant buy gold due to a old subscription which is blocking me from buying more but... [​IMG]

    :)
     
    TheSansmith25, Jan 6, 2019
    #1
  2. Puppy Fujo Win User

    Help I cant buy gold due to a old subscription which is blocking me from buying more but when i try cancelling it doesnt work please help

    You will need to pay past due balance before you can purchase a new subscription. This must be done by credit card, or PayPal. You also cannot purchase a new subscription using your account balance. If you want to use a gift card you must purchase a gift
    card that is specifically for a 3mo, 6mo or year subscription.
  3. Radiant Sword X Win User

    Help I cant buy gold due to a old subscription which is blocking me from buying more but when i try cancelling it doesnt work please help

    Hi, it appears you will need to contact official support to get this taken care of. https://support.xbox.com/en-us
  4. choppyseize Win User

    Help I cant buy gold due to a old subscription which is blocking me from buying more but when i try cancelling it doesnt work please help

    Yes as Puppy Fujo stated you have an outstanding balance that needs to be address first. Here is the link to get started - https://support.xbox.com/billing/xbox-subscriptions/pay-past-due-balance-on-xbox-subscription
  5. Detected Name Win User

    This is so dumb.Cant buy Xbox live gold.Ive made my mom/brother waste like 30$ and phone support is trash with xbox.

  6. DarkrPhi Win User

    game pass ultimate subscription payment

    You cant you MUST pay off the past due balance

    Alao you cant buy a gold subscription from the dashboard without having to turning off the renewal first and waiting for it to downgrade

    You can add gold via prepaid code at the ratio 2/3 I think it is now

    The 1-1 upgrade was one time only
Thema:

Help I cant buy gold due to a old subscription which is blocking me from buying more but...

Loading...

  1. Help I cant buy gold due to a old subscription which is blocking me from buying more but... - Similar Threads - Help cant buy

  2. Cant buy proper version of game. In need of help

    in XBoX Games and Apps
    Cant buy proper version of game. In need of help: Hey so recently ive been wanting to play hotline miami 1 on my xbox but i cant seem to find it listed for xbox one i can only find the bundle with both games but i only want the first Is there a...

  3. i download call of duty and i buy but the game is not runing and i cant play please help

    in XBoX Games and Apps
    i download call of duty and i buy but the game is not runing and i cant play please help: i download call of duty and i buy but the game is not runing and i cant play please help 6bafa68f-ed33-4a6c-9bc5-68579260cd7a

  4. Cant buy vbucks with the money i got from xbox pls help

    in XBoX Games and Apps
    Cant buy vbucks with the money i got from xbox pls help: I got 10$ from Microsoft for black Friday is coming up and i got it Friday but i didnt know intill i looked today so i got the money in my account but after i tried using it to get vbucksit...

  5. I have bought a game and cant play it.. now it says i have to buy it again.. please help

    in XBoX on Windows
    I have bought a game and cant play it.. now it says i have to buy it again.. please help: I have bought a game and cant play it.. now it says i have to buy it again.. please help b6ad520e-d28a-415a-a9b2-db0317f1620f

  6. Help me i cant buy xbox game pass with this payment

    in XBoX Games and Apps
    Help me i cant buy xbox game pass with this payment: Hello guys, i try buy xbox game pass ultimate with my paypal. i tried with debit card tho but it still same as my paypal. any solution with this error code? i have enough balance on my paypal or...

  7. Cant buy games anymore PLEASE HELP

    in XBoX on Consoles
    Cant buy games anymore PLEASE HELP: hi everybody. im from Uruguay and since the first time i bought my x box i just buy games in the argentinian store since there is no Uruguayan store for microsoft. today i tried to buy the nba...

  8. Help i cant buy 360 games!!

    in XBoX on Consoles
    Help i cant buy 360 games!!: im having trouble changing my locale from india to USA. my xbox one is set to USA and my 360 is stuck on india so it gives me error codes when i try to buy a game off store or load my billing...

  9. Hi, I need help to buy "Cuphead" i cant buy :(

    in XBoX Games and Apps
    Hi, I need help to buy "Cuphead" i cant buy :(: I get a message on the screen that says that you can not make the purchase and that you contact me with support but I can not solve it ee834e2e-6d6e-4529-9ed8-4abaac030b2b

  10. Cant buy with credit card - URGENT, help please

    in XBoX Games and Apps
    Cant buy with credit card - URGENT, help please: I have been trying to buy Dishonored for Xbox 360, and it just wont let me, I have until 12pm to buy it, it says that the system can't get authorization to complete the process, it didn't let me...