Help I cannot send messages with my gamertag

Discus and support Help I cannot send messages with my gamertag in XBoX on Consoles to solve the problem; Hi please help me out, I cannot send any messages on my xbox to ANYONE but I can receive messages. I am in good standing according to... Discussion in 'XBoX on Consoles' started by LeftoverCat444, Dec 15, 2016.

  1. Help I cannot send messages with my gamertag


    Hi please help me out, I cannot send any messages on my xbox to ANYONE but I can receive messages. I am in good standing according to enforcement.xbox.com and had contacted customer support on the phone over an hour and a half, signed out factory reset about
    a few times already and still cannot send messages. No one has an answer or solution if you can please help me out let me know what I can do to fix this. It has nothing to do with my security/privacy settings but please help me out.

    :)
     
    LeftoverCat444, Dec 15, 2016
    #1
  2. Mister Maka
    Mister Maka Guest
    HELP...... cannot send messages

    Hey there MrFishWig!

    Sorry to hear about your messaging trouble. What exactly happens when you try to send a message? If there's an error message, let us know Help I cannot send messages with my gamertag :)
     
    Mister Maka, Dec 15, 2016
    #2
  3. MrFishWig
    MrFishWig Guest
    HELP...... cannot send messages

    Hi guys and girls, I need help I cannot send messages on my live account, I have updated my security information and have a good reputation with no ban yet it still will not work...... ☹️
     
    MrFishWig, Dec 15, 2016
    #3
  4. MLC ELITE Win User

    HOW TO ???

    I forgot to say that I cannot find where to type in the gamertag to whom I want to send a message to? I can choose anyone on my friends list but I cannot find the place where to type in a gamertag.
  5. Mister Maka Win User

    HELP...... cannot send messages

    Hey there MrFishWig!

    Sorry to hear about your messaging trouble. What exactly happens when you try to send a message? If there's an error message, let us know :)
  6. TSB FROSTBITE Win User

    Harassment online

    Hello Terranous, I am a Xbox Community Ambassador, and I reccomed reporting the player, or allowing me to report the player by sending me a message of this gamertag, whereas I cannot help you further without a gamertag to report.
  7. WaharoaSouljah Win User

    i cannot send messages

    i have the same problem it all starterd 2 months ago before the latest update. when i had the xbox one prewiew program i tryd everything then i deleted the xbox one preview program then it started working again then the **** update with the xbox clubs
    and **** came out and the problem started again. i strongly believe its a software problem with this update. i am simply out of options customer sopport cant do anything about anything . today the same update came out on android devices for the xbox
    app and no i cant even use the xbox app to send messsages to freinds . the same update with the clubs its the same **** update ther is no question about it. me and you share the same struggle . My patience is running low i dont know what to do should i
    contact the FCC and report microsoft for failing to provide me with a service wich i payd for, i boughtthe xbox and i bought the xbox live gold service 12 month card i should have access to all the features they promise. please spread the word about the
    latest buggd update


    my in game chat thats fine like on rocket league the in game chat is fine i can communicate thats fine my party chat is fine that works i can chat BUT if hit left on the d pad on the homescreen and click a friend scroll down to send message create a message
    send message now its here is where i get really annoyed its saying message failed to send now it redirects u too support site alrite support site redirects u to your in game microsoft email account wich is linked to your xbox one account so here u it saya
    u have to check yr security settings make the relevant changes and on your xbox restart it agen ive done this many times IT DOESNT FIX IT the technical support operator redirects u here right and its annoying rather then get a moderator u get other people
    with the same problem its not right as it stands i feel abandoned and tech support operator are unsure i cannot give postive feedback until its fixed so the question IS WHAT DO WE DO lol its so annoying i cant believe i woke up to this non sence a week ago
    and it still annoys me now it will for the duration of the time that the xbox sits on my t.v stand i so love playing tho it be more loved if i got to p.m friends without having to join a party i kinda regret buying this now given my brother has a PS4 and has
    had no problems at all and xbox has had alot of hikups

    e
  8. WaharoaSouljah Win User

    i cannot send messages

    i have the same problem it all starterd 2 months ago before the latest update. when i had the xbox one prewiew program i tryd everything then i deleted the xbox one preview program then it started working again then the **** update with the xbox clubs
    and **** came out and the problem started again. i strongly believe its a software problem with this update. i am simply out of options customer sopport cant do anything about anything . today the same update came out on android devices for the xbox
    app and no i cant even use the xbox app to send messsages to freinds . the same update with the clubs its the same **** update ther is no question about it. me and you share the same struggle . My patience is running low i dont know what to do should i
    contact the FCC and report microsoft for failing to provide me with a service wich i payd for, i boughtthe xbox and i bought the xbox live gold service 12 month card i should have access to all the features they promise. please spread the word about the
    latest buggd update


    2
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Help I cannot send messages with my gamertag

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