help! I bought a game from microsoft store using my account but my son can't see it in his ...

Discus and support help! I bought a game from microsoft store using my account but my son can't see it in his ... in XBoX Games and Apps to solve the problem; Trying to work out if it's a Microsoft problem or my problem! My son has an xbox one, I have a laptop; he finds the game he wants (on his phone) on the... Discussion in 'XBoX Games and Apps' started by flaming 7urkey, Jan 2, 2018.

  1. help! I bought a game from microsoft store using my account but my son can't see it in his ...


    Trying to work out if it's a Microsoft problem or my problem! My son has an xbox one, I have a laptop; he finds the game he wants (on his phone) on the Microsoft Store website - I go to buy and it asks for the email address and password to which I put in
    my account details and the transaction goes through, I now own the game... my son then goes onto his xbox expecting I to be in his available downloads section but it isn't there - what have I done wrong?

    :)
     
    flaming 7urkey, Jan 2, 2018
    #1
  2. Hippy121212
    Hippy121212 Guest
    PLEASE HELP.

    WE BOUGHT OUR SON A NEW MOBILE. IT IS A NOKIA WINDOWS 8 PHONE. HE TRIED TO DOWNLOAD MICROSOFT FREE GAMES AND AFTER A WHILE IT JUST SAID THAT HIS MICROSOFT ACCOUNT WASN'T VERIFIED.

    WE CHANGED HIS PHONE NUMBER IN HIS ACCOUNT PROOF USING A COUPLE OF PROMPTED CODES BUT HE STILL GOT THE SAME MESSAGE!

    PLEASE HELP IF YOU CAN. THANKS!
     
    Hippy121212, Jan 2, 2018
    #2
  3. how to change accounts on Xbox 1

    I've just purchased an Xbox 1 and some downloadable games for my son as a Christmas present, using my Microsoft account. Presuming the Xbox and games are linked to my Microsoft account, how do I deauthorize my account so my son can use the xbox and download
    the games as his own?
     
    LamentedBug6147, Jan 2, 2018
    #3
  4. Flymonkey102
    Flymonkey102 Guest

    help! I bought a game from microsoft store using my account but my son can't see it in his ...

    Does he have a separate account from yours? If so make sure to add him to your family of accounts here.
     
    Flymonkey102, Jan 2, 2018
    #4
  5. Smwutches
    Smwutches Guest
    Smwutches, Nov 2, 2018
    #5
  6. Smwutches Win User

    help! I bought a game from microsoft store using my account but my son can't see it in his downloads

  7. Flymonkey102 Win User

    help! I bought a game from microsoft store using my account but my son can't see it in his downloads

    Does he have a separate account from yours? If so make sure to add him to your family of accounts here.
  8. Adi Hecht Win User

    Games I purchased on Microsoft store cannot be played from child accounts

    Thank you for your reply.

    To answer your question, my son has a separate user there on the PC.

    I've actually already done what you suggested:

    While logged in to the PC with my son's user, I signed-in with my account on the Microsoft store app. I downloaded the desired games and then signed in with my son's account. This allowed my son to play the games.

    However, this does not solve the problem. Your suggestion allows my son to play the games I purchased, but severely compromises MY microsoft account.

    After I've signed in to the microsoft store using my account, even if I sign-in again using my son's account...

    1. My son can always switch back to my account on the Microsoft store app. He will not be required to enter my password or PIN (which he does not know of course) - he will only be asked to enter his own PIN (which is very weird). This means my son could gain access to my microsoft store account and purchase more games and apps without requiring my approval.

    2. What is even worse, is that when I logged in to the microsoft store using my account... Then MY microsoft account was added to the list of my son's accounts. That is, when my son is logged on to the PC, under settings-->accounts-->Email & accounts, under "Accounts used by other apps", I could see my account listed.

    This allowed my son to access any app or website that uses my microsoft account. For example, on the Edge browser, my son could now log in to my account and see my bookmarks and history.

    So I needed to remove my account from "accounts used by other apps" - which caused the games to stop working again on his account...

    There has to be a legitimate way to share the game without compromising the parent's Microsoft account!
  9. Alexandre MOTTIN Win User

    L'achat vbucks via microsoft Store, n'apparaissent pas dans le jeu PC.[The purchase vbucks via microsoft Store, do not appear in the PC game.]

    Hi Ezra,

    Thanks for your answer, i asked the refund.

    But after, how can i refund my money from the microsoft account.

    I Bought XBOX and windows carte for my son "Marius" to put money on his microsoft account to buy Vbucks.

    Now i know it's not possible to buy Vbucks for windows, from the microsoft store, how can i refund my money from microsoft account.

    Because my son is very disappointed

  10. Nina Jibo1 Win User

    Minecraft on new gaming PC is not installing, as required login to Microsoft store only works with business account

    We understand that the two accounts can not be linked. My son has set up the PC with his personal Microsoft account. But I have bought the game through Mojaang via my personal Microsoft account. It is however asking us to log into the store with a business or school account. I was hoping to link Minecraft with my business account instead of my personal account and make it work that way around.
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