Help! How to remove a game from my Xbox one

Discus and support Help! How to remove a game from my Xbox one in XBoX on Consoles to solve the problem; Help, I don't know how to remove a game. Last month I bought Gold member for one month, and during the period I picked a game to download but I didn't... Discussion in 'XBoX on Consoles' started by PangXiongChen, Dec 21, 2017.

  1. PangXiongChen
    PangXiongChen Guest

    Help! How to remove a game from my Xbox one


    Help, I don't know how to remove a game. Last month I bought Gold member for one month, and during the period I picked a game to download but I didn't finish the installation.

    Now my Gold membership expires, but I can not remove the game from the download list. It sounds no big deal, but my NBA 2k18 needs update, and unless I cancel the download of the game I can not update the NBA 2k18. I have tried to remove the game but
    not working. It is still in the queue.

    Anybody can help? /___\

    :)
     
    PangXiongChen, Dec 21, 2017
    #1
  2. PangXiongChen
    PangXiongChen Guest
    Help! How to remove a game from my Xbox one

    Help, I don't know how to remove a game. Last month I bought Gold member for one month, and during the period I picked a game to download but I didn't finish the installation.

    Now my Gold membership expires, but I can not remove the game from the download list. It sounds no big deal, but my NBA 2k18 needs update, and unless I cancel the download of the game I can not update the NBA 2k18. I have tried to remove the game but
    not working. It is still in the queue.

    Anybody can help? /___\
     
    PangXiongChen, Dec 21, 2017
    #2
  3. Mistress Sara
    Mistress Sara Guest
    Help! How to remove a game from my Xbox one

    Hi there,

    Have you done a full power cycle of your console? Steps can be found
    here    .

    From the queue list, have to tried pausing the download of the specific game?- go to the game, press the menu button (the small one to the right of the Home button), then select pause. It should then move to the bottom of the list and allow anything else
    in the queue to continue downloading.
     
    Mistress Sara, Dec 21, 2017
    #3
  4. Mistress Sara Win User

    Help! How to remove a game from my Xbox one

    Hi there,

    Have you done a full power cycle of your console? Steps can be found
    here    .

    From the queue list, have to tried pausing the download of the specific game?- go to the game, press the menu button (the small one to the right of the Home button), then select pause. It should then move to the bottom of the list and allow anything else
    in the queue to continue downloading.
  5. XBF Esteban R Win User

    Modern Warfare 2 & Modern Warfare 3

    Hey, PeacefulBrush14!

    So if you are happening with these games running and it asking if you own them, there might be something up with how your console is reading the licenses from Xbox Live.

    I'd redownload your account (remove it and re-add it to the console) using the steps found here on

    How to add or remove a Microsoft account on Xbox One     and see if that helps any.

    Give that a shot and let us know how it helped with the issue

    Thanks!
  6. XBF Esteban R Win User

    Is it possible to transfer an X-box console game accidentally purchased onto microsoft PC account to my X-Box console account?

    Hello Mi9uel!

    Well if they are indeed the same account, I would check if maybe removing the account from the Xbox and then redownloading the account using the steps here on

    How to add or remove a Microsoft account on Xbox One .

    Give that a shot and let us know how that helps

    Thanks!
  7. Oliver L Win User

    What's wrong with my Gold Membership?

    Hi,

    it seems that there are some problems at the moment with the gold membership.

    Please try to remove your prifile from the Xbox and download it from new.

    How to remove an Account

    Download an Account

    If this does not help, You have to contact the Support for further help.
  8. Jesse E' Win User

    Glitch in downloaded Titan Quest item transfer area

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    How to delete and reinstall games on your Xbox One

    - From the Xbox One home screen, press the Xbox Button > My Games & Apps.

    - Highlight the title of the game you would like to remove from your hard drive and press Menu on your controller.

    - Select Uninstall from the pop-up menu that appears.

    Hope this helps
Thema:

Help! How to remove a game from my Xbox one

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