Help...have bought a movie but not showing in My Movies on console Xbox 360

DiegoMaradona93 · Feb 18, 2017

hi

Just bought a movie at Xbox live for tonight but not showing on my console?

:)

AKEEMX101 · Feb 18, 2017

I purchased disney planes on xbox one but it wont play on my Xbox One , but i rented it again on my Xbox360 and it played ? help please..

I purchased the movie Disney planes from Xbox Video on my Xbox One and I was charged , but it wont play the movie , it keep saying cant play video cause am not in the region of my profile .. but I am in the same region being Great Falls , Virginia USA...I
bought the movie planes again but this time on my Xbox 360 in Xbox Video and the movie played , can anyone help me and seeing why this is happen , I can rent movies and it will play on my Xbox 360 , but when I rent movies on my Xbox one , it says cant play
because am not in the region of my profile, FYI just so you know when I first got my Xbox One I was able to play all my movies and TV shows I bought from my Xbox360 but now it's saying the same thing . I just noticed this Yesturday , Sunday December - 15
- 2013 , this is my first time trying to buy a movie on my Xbox One , I was able to buy Killer Instinct Ultra Edition.. I was refunded from Xbox Support for the movie not working on Xbox One..I just want help on getting movies to work..

Baseliner1 · Feb 18, 2017

Paid movie rental not showing as paid?

I recently paid for two movie rentals on Xbox 360, they were both showing in my active download, afterwards they both were showing in My movies, but were both asking me to rent again as if I had already watched them, but still showing that I had 14 days
to watch till they expired. I have both the 360 and Xbox 1, they are both showing the same thing under the Movie & TV app?

Mister Maka · Feb 20, 2017

Hey there DiegoMaradona93.

Please make sure the transaction for the movie went through over on
account.microsoft.com. If you see a complete transaction, lets get you in contact with
Phone/Chat support for assistance. Let us know how it goes

Mister Maka

Hey there DiegoMaradona93.

Please make sure the transaction for the movie went through over on
account.microsoft.com. If you see a complete transaction, lets get you in contact with
Phone/Chat support for assistance. Let us know how it goes

URBANghost101

get the tv show and movies i bought on my 360 on the xbox one sorry

onyxishere

No worries, both the 360 and the Xbox One can play movie discs.

The 360 is unable to play Blu Ray but does handle movie discs with no problems.

The Xbox One can play both regular and Blu Ray discs.

If your mother requires proof that movies can be played on the console you just need to show her the Movie and TV app on the console.

XA JJKILLERs

This is a code I received on my Xbox One, 0xc3360001 and states, "Can't play - To play this, we need to confirm usage rights. Please sign in with the Microsoft account were using when you bought it."

I purchased movies, not rented, using my Xbox360. I then attempt to watch the movie on my Xbox One console and receive the message above. I signed in on Xbox360 to see if would show on my Xbox One console..no luck.

It appears I can watch my other movies I have purchased prior to last week on my 2 consoles and even my laptop. Just not the three movies. Yes I restarted both my consoles and they are updated.

Please help.

Does it give you to option to buy again? Or are they gone gone

StuartATrueRed

If you are talking of movies you have purchased from the Films & TV app, then you do not need to do anything, as the Xbox 360 and Windows 10 have their own Films & TV app, just log in on the device you want to watch those movies, and then launch the app.
Your movies should show.

If you have movies that you have purchased elsewhere and using the app to watch them. You only need to turn on the play to option on the xbox 360, then when you start the app on Windows 10, start a movie, then in the bottom corner of the film there will
three dots. Select it, and choose cast to device. The Xbox 360 should show up. select it, and it should play on your console.

Help...have bought a movie but not showing in My Movies on console Xbox 360