[help] halo 5 digital copy

You would actually have to contact the retailer you purchased it from for an exchange. Microsoft does not swap physical discs for digital versions.

Hey, Vision Shifty! The only disc swap that we had done with Halo 5 was with the Limited Collector's Edition, and that was so that users that got the digital code with that version of the game could get a disc copy. This ended on November 1, 2015. For visibility,
you can see that information
here.

If you are having issues installing the game on your console, you will want to check out our

Troubleshoot slow game or app downloads support article and give that a shot. If you are still having issues after that, you will want to return to your retailer for a disc swap of that game.

If you need assistance with any other support issues, please post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

Yeah they said you can trade the Halo 5 X1 digital copy for the physical copy. They told me its not a Limited Edition, but I have all the Limited Edition stuff but its not a Limited Edition.

NxtDoc, I'm actually not tired of Gears of War, but I am getting tired of Halo. If Halo 5 ends up not living up the the hype, then I'm done with Halo.

JustBoomerX1 I'm also not a fan of digital copies, even though my internet connection is decent, I just prefer using discs because if you don't want the game anymore, you can always sell it while on digital copies, no money back (I believe you get a digital
refund once a year).

I spoke to two different agents from Microsoft today and both of them told me the LE halo 5 console digital copy does NOT exchange for a physical copy. Wished I talked to the same agent you did.