Help for old account

Discus and support Help for old account in XBoX on Consoles to solve the problem; Hello, I've a problem: I have stopped playing with xbox since 6-7 years, but now I want to play again online. The problem is that when I started using... Discussion in 'XBoX on Consoles' started by DanieleScalco, Mar 11, 2019.

  1. DanieleScalco
    DanieleScalco Guest

    Help for old account


    Hello, I've a problem:

    I have stopped playing with xbox since 6-7 years, but now I want to play again online. The problem is that when I started using xbox online I was young so I used my dad's email for the xbox account. Now my dad have eliminated the account Microsoft so I don't
    know if I can get back my account xbox and link it with another account microsoft or not. When I switch on xbox I and I try to connect to my old profile a window asks me to connect to the account Microsoft but obviously I can't. The gamertag is mikyandjo,
    don't know if that is usefull. Thak you for your help

    :)
     
    DanieleScalco, Mar 11, 2019
    #1
  2. kRevali Win User

    Help for old account

    I searched for the GT mikyandjo using the Xbox App for Windows PC and couldn't find your profile, this may mean the account was deleted and all the info associated with it was lost.

    It could be worth trying to recover it but seems like is gone from Xbox Live.
  3. Smwutches Win User

    Old account - help!

    You would have to try contacting support and speak to billing to see if they can do anything. http://support.xbox.com/contact-us
  4. Tormaz Win User

    Help for old account

    Hello!

    If it's not completely deleted, all you would have to do is change the e-mail address and the personal information to you, and you're done. As far as I can tell the account is gone. It may be worth contacting Xbox support to see if they are able to restore
    the account. They may need your dad to verify the account, or they may be able to confirm that the account is in fact gone.
  5. XBLRewards8 Win User

    Old account - help!

    Hello GanjaMan027,

    This forum is for Xbox Live Rewards issues only. We do not handle billing issues.
  6. I aM Evans xx Win User

    Help With Old Account

    my landline is diconnect so i cant thats why i said its too much
Thema:

Help for old account

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