Help for hacked acccount

Hello, Jacques! I'm sorry to hear about the issues with your account.

Have you already tried submitting a recovery form online?

For hacked or compromised account:

https://support.microsoft.com/en-us/account-bil...

Thank you!

Microsoft will only be able to confirm if my XBox acccount was recovered.

Thanks for your help.

I thought as long as you showed up gold here your account was valid online ........ unless you have been banned for some reason maybe.

Have you checked your email associated with your account?

I guess you should call customer support to settle the dispute with your account.

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I'm also sorry for incorrectly reading your first post then making mine which already addressed what you've already said.

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In the meantime... you should watch a Korean drama.

i keep trying i can't get it to work on the xbox