help error your xbox is registered to another profile

juliancohen · Jul 30, 2014

my main account got hacked and banned and it is registered with xbox preview program and I created a new account and signed up for the program and I got accepted but when I go to use the register preview app to register my xbox it says sorry your xbox
is registered with a different profile how do I unregister my old account I cant sign into it or go one the preview forums to ask them??

:)

ngocphi · Jul 30, 2014

Xbox Live Preview Program

Fyi thats why people say when they accept the invite that they get the error that it is already registered under another profile

The console is registered then during the invite

HailedDig86772 · Jul 30, 2014

Cannot connect your profile to this console, please own load again?

Ok, have just registered another profile on my Xbox and registered an Microsoft account and it has been verified. The problem I hen com sign in the new account will not open and message appears similar to cannot connect your profile. To this console? What
have I got to do? Internet is fine My other profile is fine So what's the problem? Help? Doing this as I'm passing console on to someone else so wanted it all set up for when they relieve it

onyxishere · Jul 30, 2014

Please do not create more than one thread per issue. Your concern was answered in your other thread.

onyxishere

Please do not create more than one thread per issue. Your concern was answered in your other thread.

ngocphi

Fyi thats why people say when they accept the invite that they get the error that it is already registered under another profile

The console is registered then during the invite

Sodangidni

Cici, are more games affected or is just Among Us?

In addition to that, can you try connecting your Xbox to another Wi-Fi network, like a mobile hotspot?

By the way, can you try playing the game with another profile registered on your console?
That would be helpful to see if it’s an issue with all the profiles, or just with your profile.

Mister Ohnaka

Hi yo Havana. You are not a registered member of the beta. Did another profile on your console register for the beta by chance?

HyruleBalverine

If your profile is the one that registered your console for the beta, then once the Support Team and/or Bate Team sees this thread they will get you fixed up. If, however, your profile did not register the console or was converted using another's console,
you will not be granted access to the forums.

help error your xbox is registered to another profile