Help end a young lads tears!!!

My boy has just loaded Lego Marvels and all his progress has gone he had unlocked all the characters but when he went to load his game it said progress was at 0 % he doesn't know what he's done wrong if anything? Although it looks like he will have to start
all over again I was just wondering if anybody had experienced this or have any ideas how to get all his game progress back??

:)

 

abusive players , rude players , players coming on just to be idiots

I can't tolerate adults taunting younger players until they are in tears.

 

about time we had a block button on xbox

thanks, ive made it so, only friends can now talk to him, it seems younger kids can be a target for older ones, the kid in question was the only one being nasty, yet all his friends was telling him to lay off.

i know they are still kids, thats why ive not had a go etc.

but my lad was worried, so i hope this is the end of it.

 

Is it deffo his profile signed in to the game, if it is you could always try an uninstall and re install?

 

Cheers for the input mate 1st thing I did was to make sure he was on his profile, I will reinstall it to see if that helps cheers again !!

 

Hopefully you got it sorted now mate, if not check link below, someone else posting that they keep losing their save game progress on it, someone said they have had it happen and to solve it, they just sign out and back in and it finds their save, hopefully
this will work for your lad, good luck!

forums.xbox.com/.../1648875.aspx

 

Cheers for the link Lofty signing in and out didn't help we are just installing it now , fingers crossed !!

 

Reinstalled it but still no joy thanks anyway guys