Help Downloading Destiny 2

Devoc6619064-a72f-41b9-9c92-f3a9a2bb34d9 · Apr 21, 2018

When an update came out for Destiny 2, I immediately tried to update the game. The update didn't work and installation was stopped. From then on, anytime I tried to install the update., uninstall the game, reinstall the game, and even clear system cache
and try all that over again, I would receive the error "0x80070570". I looked up the error and it regards error in downloading Xbox 360 games on an Xbox 360, although I am on an Xbox One. I do not understand why nothing in regards to the game Destiny 2 will
work in terms of installment. Any help at all would be appreciated thanks.

:)

THANKSCHIP · Apr 21, 2018

Destiny 2 not working

I bought Destiny 2 on the Xbox Store and I downloaded it twice but it isn't working. The first time it would start downloading but it didn't say that it was downloading Destiny 2, and when it finished, it wouldn't show up in my games. When I tried to open
it from the store, it would only take me to manage game, but then it would just be blank. I uninstalled it and tried to install it again. The second time was a bit better, it showed that Destiny 2 was downloading. When it finished it showed up in my games
but still didn't have a picture. When I pressed it, it would say that the game is getting ready, but nothing happens. I need help.

sl4ck3r5 · Apr 21, 2018

Average download time

What is everyone's average time for install/ download? I've been downloading destiny and it's been 2 hrs and just got to 65.

Mister Taurus · Apr 22, 2018

Hi there,

Thank you for reaching out to us with this issue. We have a few steps that can help, but we need to understand this issue a bit more. Can you tell us if you're using an external drive on your console? Also, are you plugging your console into a surge protector
or a wall outlet? These are crucial to know and can help us understand where the issue is coming from. Also, cancelling the update, powering down the console, unplugging the console and router for five full minutes, and trying again. These should be helpful
steps to try before contacting the developer for insight into the issue. Be sure to let us know how that goes.

Devoc6619064-a72f-41b9-9c92-f3a9a2bb34d9 · Apr 30, 2018

Hi there,

Thank you for reaching out to us with this issue. We have a few steps that can help, but we need to understand this issue a bit more. Can you tell us if you're using an external drive on your console? Also, are you plugging your
console into a surge protector or a wall outlet? These are crucial to know and can help us understand where the issue is coming from. Also, cancelling the update, powering down the console, unplugging the console and router for five full minutes, and trying
again. These should be helpful steps to try before contacting the developer for insight into the issue. Be sure to let us know how that goes.
Click to expand...

My Xbox One is plugged into a wall outlet for it's source of power. Also, I use a Seagate 5 TB external hard drive for extra storage. I switched the default download location to my internal storage and the game downloaded perfectly
well. I haven't had this problem with any other games or DLC and my Seagate reacts to downloads very well. Do you have any idea why this game in particular seemed as though it was corrupted?

Mister Taurus · Nov 2, 2018

My Xbox One is plugged into a wall outlet for it's source of power. Also, I use a Seagate 5 TB external hard drive for extra storage. I switched the default download location to my internal storage and the game downloaded perfectly well. I haven't had this
problem with any other games or DLC and my Seagate reacts to downloads very well. Do you have any idea why this game in particular seemed as though it was corrupted?
Click to expand...

Yeah, the source destination seemed to have issues accepting the download. We recommend trying those steps again if you have the issue. We also recommend if you're not using the external drive, to unplug it as it seems there are issues with the hard drive
accepting content. Thank you.

Mister Taurus

My Xbox One is plugged into a wall outlet for it's source of power. Also, I use a Seagate 5 TB external hard drive for extra storage. I switched the default download location to my internal storage and the game downloaded perfectly well. I haven't had this
problem with any other games or DLC and my Seagate reacts to downloads very well. Do you have any idea why this game in particular seemed as though it was corrupted?

Yeah, the source destination seemed to have issues accepting the download. We recommend trying those steps again if you have the issue. We also recommend if you're not using the external drive, to unplug it as it seems there are issues with the hard drive
accepting content. Thank you.

Devoc6619064-a72f-41

Hi there,

Thank you for reaching out to us with this issue. We have a few steps that can help, but we need to understand this issue a bit more. Can you tell us if you're using an external drive on your console? Also, are you plugging your
console into a surge protector or a wall outlet? These are crucial to know and can help us understand where the issue is coming from. Also, cancelling the update, powering down the console, unplugging the console and router for five full minutes, and trying
again. These should be helpful steps to try before contacting the developer for insight into the issue. Be sure to let us know how that goes.

My Xbox One is plugged into a wall outlet for it's source of power. Also, I use a Seagate 5 TB external hard drive for extra storage. I switched the default download location to my internal storage and the game downloaded perfectly
well. I haven't had this problem with any other games or DLC and my Seagate reacts to downloads very well. Do you have any idea why this game in particular seemed as though it was corrupted?

Mister Taurus

Hi there,

Thank you for reaching out to us with this issue. We have a few steps that can help, but we need to understand this issue a bit more. Can you tell us if you're using an external drive on your console? Also, are you plugging your console into a surge protector
or a wall outlet? These are crucial to know and can help us understand where the issue is coming from. Also, cancelling the update, powering down the console, unplugging the console and router for five full minutes, and trying again. These should be helpful
steps to try before contacting the developer for insight into the issue. Be sure to let us know how that goes.

Cortex 99

Beta access to Destiny 2 is automatic when you purchase a digital copy. If you do not have the beta downloaded then head over to the Xbox store and search for Destiny 2 - Beta to download it.

If you have the beta downloaded but do not have access then you'll need to call phone support for more help with the pre order. Please click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false

Thanks for your answer. I expected to find Destiny automatically downloaded on my Xbox, but nothing. I can just pay to purchase (another) copy of Destiny 2... Something is wrong.

onyxishere

Beta access to Destiny 2 is automatic when you purchase a digital copy. If you do not have the beta downloaded then head over to the Xbox store and search for Destiny 2 - Beta to download it.

If you have the beta downloaded but do not have access then you'll need to call phone support for more help with the pre order. Please click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false

Help Downloading Destiny 2