Help connecting to 5G internet

OK, thanks for answering.
Turn off your router, wait a few seconds, and then turn it on again. Sometimes restarting the router can fix connectivity issues.

Go to your router settings and verify that 5G connectivity is enabled and configured correctly. Make sure there are no access restrictions or MAC filters that are preventing your Xbox Series S from connecting.

In your router settings, try changing the frequency channel used by the 5G connection. Sometimes certain channels may be overloaded or interfered with, which affects the quality of the connection. Experiment with different channels to see if that improves connection stability.

Check if firmware updates are available for your router. Firmware updates often include performance improvements and fixes to known issues. Check your router manufacturer's website for the latest updates and follow the instructions provided to install them correctly.

Thanks but I’m using a router with 5G, so not sure that it’s an option.

Hi,

I was using my 5g Smartphone as a mobile hotspot and had the same problem.

So I was changing the phone to 4G LTE and it worked fine.

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If you're having trouble connecting your Xbox Series S to 5G Internet, follow these steps

Check signal and coverage Make sure the 5G signal is available and you have good coverage in your location. 5G connectivity may be more sensitive to distance and obstacles than traditional Wi-Fi. If the 5G signal is weak or unstable, you may have difficulty connecting. Try moving your Xbox Series S closer to the 5G router or access point to improve signal quality.

Also check to see if firmware updates are available for your router. Firmware updates can fix compatibility issues and improve 5G connection performance. Check your router manufacturer's website for the latest available updates and install them by following the instructions provided.

Configure the router correctly. Make sure your router is configured correctly to support 5G connection. You can consult your router's manual or manufacturer's website for specific instructions on how to enable and configure 5G connectivity. Make sure you follow the proper steps and save your changes correctly.

In the network settings of your Xbox Series S, check if the auto-connect option is enabled. If you can't connect automatically, try manually setting up the connection by selecting the specific 5G network from the list of available networks. Make sure you enter the correct password if required.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

I know what 2.4 and 5G, I install Internet, I'm asking because it's 5G would that stop it from connecting.