HELP! Connected to internet on xbox one but cloud saved games is offline and im half way...

Hey there,

Were you playing offline for most of the time before you had internet installed? If so, syncing from the cloud after connecting to the internet may have replaced your save with an earlier save when your Xbox One console might have been connected before.
Unfortunately in this scenario there isn't a way to replace the newly synced cloud save with an older local only save.

Hope this helps clear it up, and sincere apologies for any frustration this may cause.

Hi TurnstilesCBS! My name is Ricardo an independent advisor ready to help you with this situation!

Please perform a power cycle reset, follow these steps:

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

Restart your Xbox ñ console. Press and hold the Xbox button in the center of your Xbox controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Thank you mate worked perfectly.

A pleasure, have a great day

Hi Mikey,

With an Xbox one, S, and X all games are saved to the cloud automatically when connected to the internet. The only time they wouldn't be is if you play offline, or don't have any internet. Basically once you clear local saves, when you launch your games
will say syncing data. This is getting the save data from the cloud.

Thanks,

Brad