Help cannot connect to store

Discus and support Help cannot connect to store in XBoX Games and Apps to solve the problem; I have downloaded fallout shelter for Xbox one today. I have tried to purchase things from the store and it goes to black screen then back to the store... Discussion in 'XBoX Games and Apps' started by EnvyingRug87333, Feb 10, 2017.

  1. Help cannot connect to store


    I have downloaded fallout shelter for Xbox one today. I have tried to purchase things from the store and it goes to black screen then back to the store however It doesn't purchase anything am I doing something wrong???

    :)
     
    EnvyingRug87333, Feb 10, 2017
    #1
  2. GearHead1213
    GearHead1213 Guest
    Rise of iron

    Now it's saying "cannot connect to xbox store"!! WTF xbox?!?
     
    GearHead1213, Feb 10, 2017
    #2
  3. {Parity}
    {Parity} Guest
    Cannot Connect To Store 0x876c0001

    Try logging out of your profile and logging back in. Let us know. Good Luck!
     
    {Parity}, Feb 10, 2017
    #3
  4. Jeremy2085 Win User

    Cannot connect to store, but connection is fine

    Hello, have you tried doing a factory reset of your console?

    Just make sure that you have your games and data backed up so that you can easily get them back when you need to.
  5. napalm 31337 Win User

    Cannot connect to store, but connection is fine

    How do you connect your console to internet? Wifi? Ethernet? Microsoft Store is not working but you are online? or you play offline?
  6. Emo Goggles Win User

    Cannot connect to store, but connection is fine

    id hard reset your console just to make sure its not your end. and also check the status of xbox live to make sure its not on there end.
  7. DominumStige Win User

    Cannot connect to store, but connection is fine

    An update has recently been released for the App Store. Have you tried to check for updates on your console?
  8. GearHead1213 Win User

    Rise of iron

    Now it's saying "cannot connect to xbox store"!! WTF xbox?!?
Thema:

Help cannot connect to store

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