Help black screen

Discus and support Help black screen in XBoX on Consoles to solve the problem; hi, recently my Xbox one boots up with the green screen like normal, but when its done it goes to a black screen. My side menu works when i hit the... Discussion in 'XBoX on Consoles' started by Big Fat Campers, Apr 9, 2018.

  1. Big Fat Campers
    Big Fat Campers Guest

    Help black screen


    hi, recently my Xbox one boots up with the green screen like normal, but when its done it goes to a black screen. My side menu works when i hit the Xbox button on the controller, but i cannot access my games or apps or get into my settings to try and fix
    it. I try to open my settings but it pops up with ms-rescource:label_settings needs to finish installing. It gets stuck at 98% installing and stops. I'm so frustrated, because I don't know what to do. I've tried power cycling and everything else I can think
    of. Any help would be wonderful

    :)
     
    Big Fat Campers, Apr 9, 2018
    #1
  2. Man of Kent
    Man of Kent Guest
    Lost picture

    Fiddling around with display settings; screen has gone black with HDMI in corner and XB1 on.
    Can't get settings back as no screen to work with!

    Help!
     
    Man of Kent, Apr 9, 2018
    #2
  3. Stefano Di Somma
    Stefano Di Somma Guest
    Black Screen Help!

    Hello! It's a dashboard problem. I've a similar issue and a lot of user, too. Hope that Microsoft works on a solution!
     
    Stefano Di Somma, Apr 9, 2018
    #3
  4. Mister Taurus
    Mister Taurus Guest

    Help black screen

    HI there Big Fat Campers,

    We appreciate you reaching out to us with this issue. We recommend at this point, running a
    factory reset on this console. You can opt to keep your games and apps on the console while this issue is looked into. Be sure to let us know if this issue persists. We're here to help.
     
    Mister Taurus, Apr 10, 2018
    #4
  5. juan van Win User

    Black Screen Help!

  6. dim parcio Win User

    black screen help

    ive changed hdmi cables and the cable is fine, I get the green xbox screen and then just a black screen at the end of it...no dashboard !!!!..i know its sending a signal because if I unplug hdmi cable the tv states no signal...
  7. TenchuRFD Win User

    Black Screen Help!

    Thanks for the help,but unfortunatly it didn't help me.This happened immidiently after the update.When it automatically turned on the "No signal" from the screen dissapeard but after 5 mn it showed up again.The Ring with Lights on xbox360 didn't turn on(except
    the middle one).
  8. UnkindlyFob22 Win User

    black screen help

    Cable is coming from tv right to the out plug, I go from ch.hdm1,component,ch.3 , vedeo 1&2
  9. UnkindlyFob22 Win User

    black screen help

    Unable to get a screen at all
Thema:

Help black screen

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