Help and Support

Sorry to hear about that. The problem you are having has been an issue the entire time with these controllers which is why I have refused to buy one.

You'll need to buy a new one or see if there is a place locally that can repair it.

there is something called margin in german :
kulanz

and the warranty is ONE Year not 90 days !

so we talk a half year not more .

and ms knows about the problems
with the Eilte Controllers , the rubber go off , the sticks bigin to drift ...

You would need to go to http://support.xbox.com/contact-us to either chat with support or request a call back.

Hello VULGAR DISPLAYz,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. We apologize
for the inconvenience.

Hey tone! Are you still having this issue? If so, we'd suggest you contact our Phone Support team for quick resolution.