Help !!! account blocked?

Why I can not buy a gold subscription?

:)

 

changing email address associated with xbox

This might help

Transfer Your Gamertag to Another Microsoft Account | Change Xbox Live Account - Xbox.com

 

Help. My account got hacked

My account has been banned from communications because someone hacked my account. Please help me.

 

If you get the message "oops that shouldn't have happened" when trying to update your billing info at xbox.com then that means there is an outstanding charge on your account. If you are using a credit or debit card the charge will be applied to unsuspend
the account. If you are using a pre paid 3 or 12 month subscription card to unsuspend the account all previous fees will be waived as long as you provide said card code as well as use it while on the phone with billing.