Help accessing account, us soldier that moved to korea

Discus and support Help accessing account, us soldier that moved to korea in XBoX Accessibility to solve the problem; I Need help accessing my account but dont have my old phone number to get code. I had to swap and cancel my old number for a korea one as i had to pcs... Discussion in 'XBoX Accessibility' started by MERCYCARRIESU, Jul 19, 2018.

  1. Help accessing account, us soldier that moved to korea


    I Need help accessing my account but dont have my old phone number to get code. I had to swap and cancel my old number for a korea one as i had to pcs to a new location i would really like a support staff to help me get back access so i can play my account
    on my new xbox not my old one.

    :)
     
    MERCYCARRIESU, Jul 19, 2018
    #1
  2. Go die209
    Go die209 Guest
    Unable to change account region or start a conversation with a representative

    Recently moved to Korea. Trying to change my xbox live account region to Korea from U.S. but the "Next" button isn't working on
    Sign in to your Microsoft account. Also tried opening a chat with a representative but when I clicked on "Start Chat" it wouldn't work either.
     
    Go die209, Jul 19, 2018
    #2
  3. Soldier Member (USA) Stationed (Korea)

    i was thinking xBox should create a virtual proxy server of some sorts for their customer's, allowing us to access. I am not on a typical US installation. I am on a ROK (Republic of Korea) ran, installation; up on the DMZ (Bordering the 38th Parralell)
    Infact all our our PX's here sell US labeled xBox'es. So I know there are 10,000 xBos's sold to US Soldier/Citizens here in Korea. That alot of profit for support!
     
    AbrasiveChain, Jul 19, 2018
    #3
  4. Rqvg
    Rqvg Guest

    Help accessing account, us soldier that moved to korea

    If you still have the email and or alternative email link to the account you can recover everything and get a code sent there. see if this helps if not please come back let us know. We like to help.
     
  5. SpyShadow
    SpyShadow Guest
    First try to use other alternative forms of account verification, if none of this works please go here https://support.xbox.com/en-US/contact-us and let them know the situation, representatives are
    there to help you with anything and are usually very receptive. Make sure you can gather any information you have for that account, emails...potential old passwords, address on file, etc. since most of that information can be used to verify an account.
     
    SpyShadow, Nov 4, 2018
    #5
  6. SpyShadow Win User

    Help accessing account, us soldier that moved to korea

    First try to use other alternative forms of account verification, if none of this works please go here https://support.xbox.com/en-US/contact-us and let them know the situation, representatives are
    there to help you with anything and are usually very receptive. Make sure you can gather any information you have for that account, emails...potential old passwords, address on file, etc. since most of that information can be used to verify an account.
  7. Rqvg Win User

    Help accessing account, us soldier that moved to korea

    If you still have the email and or alternative email link to the account you can recover everything and get a code sent there. see if this helps if not please come back let us know. We like to help.
  8. AbrasiveChain Win User

    Soldier Member (USA) Stationed (Korea)

    i was thinking xBox should create a virtual proxy server of some sorts for their customer's, allowing us to access. I am not on a typical US installation. I am on a ROK (Republic of Korea) ran, installation; up on the DMZ (Bordering the 38th Parralell)
    Infact all our our PX's here sell US labeled xBox'es. So I know there are 10,000 xBos's sold to US Soldier/Citizens here in Korea. That alot of profit for support!
  9. DustinZig Win User

    Korean Age Verification

    In Korea to access many types of multimedia, the country requires you to have your phone number/account registered to a website that confirms your age. In order to access xbox.com Korea uses the above website. Im not the first to post here about this same
    issue.
  10. Throat Lozenger Win User

    Unable to use new gamertag

    I'm having the same issue ( im also a soldier living in korea ) , but cant find a vpn to use to get around this for when i hit "confirm" for the age verification
Thema:

Help accessing account, us soldier that moved to korea

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