Help About Warranty Xbox ONE

radzix5 · Sep 21, 2016

Hi, i looking help with Warranty my xbox one, today "Microsoft" send me email about they send back from Warranty "XBOX 360" if i sended to them XBOX ONE , so what happened just mistake or i get Xbox360 ??????????

:)

CrazyRussianGamer · Sep 21, 2016

What are the details on the XBONE warranty and does madden 15 ever crash for you

I got my Xbox one about six weeks ago And it's been working great But recently madden 15 skiped for 3 seconds, crashed on me and took me back to the home screen (and now that I think I had another game crash on me too but it was an Xbox preview game so it was not finished yet so I don't think that's much of a problem) so it got me thinking: 1. Is madden 15 crashing for other people, 2. Has any one else experienced crashes on there xbox one and 3. Is there something wrong with my Xbox. So I wanted to ask about the warranty, I no that when u buy the Xbox one it comes with a one year warranty but how do I activate the warranty, is it like when I buy the xbox the warranty Automatically activates and I don't have to do anything or was I suppose to go on xbox.com and activate the warranty my self, and if I didn't activate the warranty do I still have! I'm really worried! PLZ HELP!
(Btw, side question, anyone else having madden 15 problems)

Smwutches · Sep 21, 2016

One question about warranty.

With the warranty you would be sending it back to Microsoft, not the shop you bought it from.

{Parity} · Sep 21, 2016

You will need to contact support directly as they are the ones with availability to customer information. support.xbox.com/.../contact-us

{Parity}

You will need to contact support directly as they are the ones with availability to customer information. support.xbox.com/.../contact-us

AquarrzSudnnym

Try this Troubleshooter for wireless controller and if that doesn't help see about getting it replaced if still under Warranty
and service.

Hordie

Hey Phub! Sorry about the confusion. Per this link if you think the expiration date of your warranty is different than what it should be, please contact support listed in that article! Hope this helps!

support.xbox.com/.../warranty-and-registration-faq

Mister Revised

Hey there, your console will need to be warrantied from the country of purchase.

Smwutches

With the warranty you would be sending it back to Microsoft, not the shop you bought it from.

Help About Warranty Xbox ONE