hello

Discus and support hello in XBoX Sales and Promo to solve the problem; hello i just talk to someone about a issue i had i brought a game off my girl friend account since we game share and it turns out that it was brought... Discussion in 'XBoX Sales and Promo' started by xMidnightStar21, Jul 24, 2016.

  1. xMidnightStar21
    xMidnightStar21 Guest

    hello


    hello i just talk to someone about a issue i had i brought a game off my girl friend account since we game share and it turns out that it was brought on her account but she didnt have the license to the game so they refunded me
    the money and told me to re buy the game they told me that she would have the license to the game and i just wanna make sure she has it before its too late so this is more of a check up. just wanna make sure she can play
    this game with me and she has the license for the game

    :)
     
    xMidnightStar21, Jul 24, 2016
    #1
  2. AllTakenBro
    AllTakenBro Guest
    Hello friends

    Xbox one has no games.
     
    AllTakenBro, Jul 24, 2016
    #2
  3. drgnfighter
    drgnfighter Guest
    Hello friends

    It's a character named Gongora from an Xbox 360 RPG called Lost Odyssey. Great game worth playing if you like any classic Final Fantasy game or long RPGs you can sink tons of hours into.
     
    drgnfighter, Jul 24, 2016
    #3
  4. Smwutches
    Smwutches Guest

    hello

    If she has purchased the game and can play it, then she has a license for the game. If she is in the preview program the game can only be used on a console with the preview program until the update goes public.
     
    Smwutches, Jul 25, 2016
    #4
  5. ZuckerVier10 Win User

    Hello

    That does help, Zucker, thank you.

    I've only got two of you complaining about this (that I have seen personally). We can't reproduce it here, so I believe it might be specific to your region.

    What I want you to try is reaching out to
    Konami    . That link will send you to their US support site.
    Their Europe link     does not work for me, but here it is in case it works for you. They don't have any forums that I can find so I am unsure if others are running into this at this time. Let them know what your situation is with your region and what is happening.
    You can direct them to this forum thread so that they can see you have been working with us, and show that we cannot get the same update issue you are seeing.

    Please let me know how it goes! I'm interested to see how they work with you on it, and if we can get to a resolution together. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
    I've already contacted the Konami support, they asked me about region, country and xbox type. They are still working on it. If I have any updates I will let you know. I deleted all saved content and reinstalled the game but still nothing. I appreciate your
    help.
  6. ZuckerVier10 Win User

    Hello

    Thanks for the reply misses Quinzel, I've tried already but nothing happened. The issue still exists.
  7. Smwutches Win User

    hello

    Prizes from quests are given within the following month. If you don't receive anything by the end of January, you would need to post in the sales and promotions forum.
  8. AdamKronus Win User

    Hello

    As they said before: a cell phone and money to buy the game.
  9. CrazY1985 Win User

    Hello

    Seems you received a ban.

    More info on your ban can be found over at
    http://enforcement.xbox.com

    Since the enforcement team isn't using the forums, they won't help you here.
Thema:

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