Hello regarding grove music pass, 4months free

Hello their was a promotion of groove that started 11/22 to 11/29 2016, and Its for 4months free groove if you signed up for amonth, So I signed up for amonth of groove and I only received 1month of membership and I need my stuffed of free 4months please
help me get the codes for them

:)

 

I dont recive the 3 months code for grove music.

I recently update to windows 10 pro and i got a promotion when i just open grove music, that says when subscribe i have to recive a code for 3 months of grove music for free. After set my DC information i dont recive any code on my email.

 

Muziek download fout | Music download error

Hello,

I don't know how to redownload it.

And yes I bought it with PayPal after I activated my 30 days free music pass.

 

Hey there -

Where did you see this promotion advertised? Was it via the website/email or via your Xbox One console? And when did you sign up for your trial month of Groove?

We need a bit more information in order to best assist.

 

Thanks for the new information! Looking at the promotion, it looks like you needed to sign up for a free trial in order to get 3 months free. Can you check your
Microsoft Commerce account to see if you signed up for a trial or if you purchased a month? Knowing that will help us out more.