Hello, I've just purchased a game on my console in Microsoft store, then it started the...

Hello,

I've encountered an issue with Halo Wars: definitive edition. I've purchased the game on the windows store (to play on my PC) and it keeps returning the error code: 0x87E105DC whenever it just starts to download. Any suggestions?

Thanks

Hi, Lethabo! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues installing your game.

If you don't mind, I'd like to ask you a few questions:

- May I ask which Xbox model you are using?

- Are there any external storage units plugged into your console?

- Do you see "Installation Stopped" in your queue?

- Could you tell me the name of the game you are trying to install?

Thank you! I'll be looking forward to your reply.
Best regards.

The Xbox Store doesn't issue codes. I am referring to the store on your console. You just purchase and the game starts downloading. Do you mean the Microsoft store online? Please go to Microsoft
Store Support for information including a contact number to call.

I think Microsoft makes this super confusing, as I've seen the question asked a few times.

Basically, Microsoft Store cards and Xbox Store cards are one in the same thing. Purchasing either just puts the credit on your Microsoft account that can be used to purchase anything linked to your Microsoft account. Films, games, merchandise, hardware
etc.

I've purchased films using left over credit from a game purchase (xbox gift card) just today!

Hello, digital downloads are available. What console are you using? Just search in the store via console and see if it shows up in the store for purchase. If so you can purchase game you want and download and play.