Hello, Im having issues with my xbox series controller on my pc

Discus and support Hello, Im having issues with my xbox series controller on my pc in XBoX on Consoles to solve the problem; The issue is that it becomes unresponsive, I use it wired and there's days that works and others that does not, I dont know what could be happening,... Discussion in 'XBoX on Consoles' started by za_mango, Sep 9, 2023.

  1. za_mango
    za_mango Guest

    Hello, Im having issues with my xbox series controller on my pc


    The issue is that it becomes unresponsive, I use it wired and there's days that works and others that does not, I dont know what could be happening, I've tried with different cables, different ports, while it was responsive I updated the controller firmware through the xbox accesories app, that seemed to work for a long while because the controller started working flawlessly for like 2 months straight but now im having the exact same issue. Controller doesnt even lights up nor vibrates when connected when in this state, ive tried powering it completely off via disconnecting it and removing the batteries (brand new btw) I dont know if this is a software bug or what, gotta mention that it randomly becomes unresponsive while using it, not while its idle. The experience is basically that im playing something and the controller stops working out of the blue. But when it becomes responisve again its usually when i let it sit there for approximately 1 day, and it magically works like nothing happened but then after some minutes or even hours does that. Ill gladly appreciate any help. thanks in advance!

    :)
     
    za_mango, Sep 9, 2023
    #1
  2. Mae Sev. Win User

    Hello, Im having issues with my xbox series controller on my pc

    Hello za_mango,

    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.


    [​IMG]






    Thank you for understanding.



    Respectfully,



    Microsoft Community Moderator
  3. Mae Sev. Win User

    Hello, Im having issues with my xbox series controller on my pc

    Hello!

    We appreciate you for sharing this to us and welcome to Xbox forums.

    We understand that you are having issues with your Xbox Series controller on your windows PC. There could be several reasons why an Xbox Series controller is unresponsive on a Windows PC. It could be a low battery, connection issues, driver issues, interference, or a hardware issues. Nothing to worry, we will work on this together in a timely manner.

    Note: You can skip the steps you've taken.



    First, let's make sure that your PC is up to date with the latest Windows updates. You can do this by going to Settings > Update & Security > Windows Update. If there are any updates available, please install them and restart your PC.



    Next, let's try to update the controller firmware again. Please make sure that you have the latest version of the Xbox Accessories app installed on your PC. You can download it from the Microsoft Store. Once you have the app installed, connect your controller to your PC using a USB cable and open the Xbox Accessories app. The app should detect your controller automatically. If it doesn't, please try a different USB port or cable. Once your controller is detected, click on the ellipsis (...) button next to the controller and select "Device info". If there's a firmware update available, please install it and restart your PC.



    If updating the firmware doesn't work, let's try resetting the controller. To do this, press and hold the small button on the back of the controller for about 5 seconds. This will reset the controller and disconnect it from your PC. Then, connect the controller to your PC again using a USB cable and see if it works.



    Try an Xbox wireless adapter for Windows. This small device you can plug into a USB 2.0 or USB 3.0 port on your windows computer. After you connect it, it will install automatically.

    Sources:

    Set up Bluetooth on your Xbox Wireless Controller

    Troubleshoot your Xbox Wireless Controller

    If none of the above steps work, let me know.

    I hope this helps!

    Kind regards,



    Microsoft Community Moderator
  4. ManBag Win User

    Xbox Elite Series 2 on PC not recognised by any game.

    Hello,

    Do you know if there will be a fix coming soon for this? Id like to be able to use my series 2 controller on my pc and XSX the same way i use my XSX controller on PC and Xbox.

    Its a hassle having to repair each to each device.
  5. Obsessive Power Win User

    Xbox Series Wireless Controller issues on PC

    Hello,

    Yeah there is clearly a fault here. My Series S controller connects fine via USB C cable but when connected via Bluetooth it's just detected as a generic direct input controller rather than an Xinput Xbox controller.

    You would have thought the Windows 10 team would have created a driver for the controller to work correctly over BT? My Xbox One controller still works fine and works on PC and my Series S.

    It least we all have the same problem so it's a driver/device issue at the moment.
  6. NicoleR8 Win User

    Xbox Elite Controller Series 2 - No Firmware Update on PC

    My controller just recv'd an update about a month ago. Just bought a pc and connected controller which works perfectly however I am unable to configure my controller due to the "app not supporting my firmware on my controller"? Im a little confused. It's an xbox elite series 2 controller so how does the app not support it?
Thema:

Hello, Im having issues with my xbox series controller on my pc

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