Hello, I want to buy minecraft. Your page asks for parental permission. I am sending a...

I have $10.87 in my Microsoft account. I try to buy $5.99 Minecoins through Minecraft on Xbox One and it sends it to my parent for permission. When my parent approves, it tells them they have to add money to my account.

I have $10.87 in my Microsoft account. I try to buy $5.99 Minecoins through Minecraft on Xbox One and it sends it to my parent for permission. When my parent approves, it tells them they have to add money to my account.

hello, i am having a similar problem, i am trying to buy a minecraft realm but when i try to purchase it, it says i cant because i dont have parent's permission, i dont think i am in a family group and if i was i would be an adult, could you help?

Hello! My name is Ben a fellow member here in the community, not a Microsoft employee. Hope you are doing well!

With regards to the consent not being received by your parent, have you somehow tried to ask them to check via the Microsoft family settings?

You may try these steps below if it will work for you:

1. Login using the parent account at https://account.microsoft.com/family

2. Click the elipsis or 3 dots button beside the child account.

3. Click on Manage consent

Under spending you can ask your parent to turn off and turn on the permission to buy things. You can also have them turn it off for the meantime and after you buy the item you want, they can then enable it anytime on the same page.

This is what I am doing with my child's account. Feel free to update us here how it goes and we will try our best to assist.

Kind regards,

Ben

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

By default, a child account is set to require an adult's approval before making a purchase through their account. If you're on a child account and your account is already added to your father's Family Group as a MEMBER, kindly ask him to try turning off the "Ask to buy" feature. To turn this feature off, follow these steps:

1. Sign into your Family page with an adult Microsoft account at https://account.microsoft.com/family/home.

2. Find the child's name and click on the "Spending" tab.

3. Under the Spending page, switch "Require approval for every purchase" to Off. It should be like the screenshot below.