Hello, I used the code to get the cloak and it doesn't show in minecraft that I can use it....

I signed into my previous account and it doesn't show anything in my account. Would it matter if I purchased Minecraft Java in a store and used the code to download it onto my computer?

Hey there Alex,

Sorry to hear you are running into this problem. If you have not already contacted them, I would suggest reaching out to them as it is stating that the code was not activated. This would be the easiest way to get this resolved. Of course if you have already
contacted them and were unable to get it resolved, go ahead and
Contact Xbox Customer Support for further assistance.

I hope this helps.

Hi MehmetSÖ, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, open the Microsoft Store by typing "Store" on your Windows Search Bar.

On the Microsoft Store, type your game name: Example "Fallout 76".

Load the game page and click on "Install".

This should work.

In case you still have issues, reset the Microsoft Store first and repeat the previous process.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Let me know if it works!

Hey there

I'm sorry, but i didn't get properly which is the problem!

If you already redeemed the code, then search it in your purchase history and then download the game

Bye

Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

by microsoft it's not against community rules, unless it harms some other player. But the developer can punish according to the rules of their games.