Hello I tried signing into my account and I need to verify to open it back up but I don’t...

Hi, Jack! It's my pleasure to assist you with this today.

Kindly try to follow the steps here and see if it will help recover your account.

https://support.microsoft.com/en-us/account-bil...

I hope this helps! Let me know if you need any further assistance.

Thank you!

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Robocat, apparently the error is occurring, friend. I performed several tests, and it seems that the error is being due to instability.

Both for some users to access the site xbox.com, and to use the xcloud service.

I advise you to report it directly to the team

Click the "Report Outage" button

https://support.xbox.com/en-us/xbox-live-status

if you want other methods to report, follow the official link below

https://support.xbox.com/en-US/help/account-pro...

I remain at your disposal if you have any further questions.

I have tried that but I have one message saying that my child needs to sign in again on Windows (xbox) to verify it's account.

I signed into my microsoft account on Minecraft playstation 4 and I then signed out because my skins from my microsoft account weren’t showing up in my ps4 packs, but when i went to sign back in all I have is the option to go to the website and use the
code and I tried 4 times, it wouldn’t let me sign back in to my microsoft and told me that my microsoft account had already been linked (when I had linked it earlier). I can’t even access my own microsoft account that I linked to the very same psn, I really
don’t know what to do because there are only two sign in buttons and they both bring me back to the “go to this website thing” and after the whole process is done and I close the window, the same thing pops up everytime. I have also gotten 4 emails about
a new sign in detected. I really need help.

Thank you for the kind words and reply!

I don’t quite understand what you mean, I need to verify that the new account is mine, how would this help get my mothers account back?

Sorry if I’m being stupid!

Many thanks!