Hello I have forgotten my family code to my Xbox and I do not know the answer to reset the ...

Hello,

If you have forgotten your family settings pass code and you do not know the reset question answer then you will need to
contact phone support. They should be able to help you manually reset it.

If you have a forgotten family settings code, Microsoft made sure, that kids can't reset the family code with a standard default code without their parent's knowing.

To reset a forgotten family code, you will have to
contact the official Xbox support and tell them the console serial number. From that, an unique reset code is generated, and you are being walked through the reset process.

Hi there!

Please check out the
reset a forgotten pass code for parental controls on Xbox 360 troubleshooting article to best help you out.

Let us know if you're still seeing issues with this!

hello!

I also tried this, but I forgot the answer...i forgot answer and password...

Hello Judy,

Thank you for posting here on the Xbox forums. This sounds like a family passcode was setup on the Xbox 360. If you have forgotten the code, follow the steps here : How
to reset the pass code for parental controls on Xbox 360

Hope this helps! Let us know the results.

Hey Aidan, Assuming the family code is on the Xbox 360 we do have a
Parental Controls troubleshooter.

For forgotten pass codes for the Xbox 360, it can be reset by answering the pass code question created when the console and parental controls were first set up. In short, No, we do require a Microsoft account so we can register the console to it.