Hello I don't want to refund the game no more because I want it back

Hi there Aidan, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Just to confirm, are you saying that you want to cancel a refund request you made for a game, or what exactly do you mean? I would appreciate it if you could provide a bit more detail so that we can better understand the situation.

I'll be awaiting for your response.

Best regards.

You need to request a call back from the phone support first.

They are the only ones who can help you with that issue.

But cause of corona and holidays you sure need some patience !

The servers are low quality & it ruins the game.

You are correct.

It is garbage.

Hi there AnaM4tute, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have. A

Don't worry, to request a refund for the game, please visit the following website and log in with your account:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Please take in mind that sometimes it can take up to 24 hours for your purchase to appear in the refundable orders history. If you don't see it, you may need to wait that time and check again.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

You can try checking http://commerce.microsoft.com to see if it will let you start a refund there. If not, you'd need to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
http://support.xbox.com/contact-us