Hello, I can't place my image via the xbox mobile app on my profile photo.

Thank for information. But on the xbox status website it is indicated that everything is working properly.

It's not listed in outages, but everyone has been having issues using custom images so it seems there's an issue with the feature at the moment.

yeah i’m having the same problem too. been trying for 2-3 days now and my pfp won’t change. i’ve tried every little trick for it to work and nothing works. you’d think they’d update the status and let us know gamerpics aren’t working.

Yup, that's why I said it's not listed.

Hello ☭ ✞, I am an independent advisor and I would be happy to help you today. My name is Khaji

I'm sorry you're having trouble updating your profile picture on Xbox.

Restart your console: Go to the Xbox app, select your profile, click Settings, choose Console Info, then select Reset Console. There will be a message asking if you want to Reset and delete everything or Reset and keep my games and apps

Change your profile picture via the Xbox console: Press the Xbox button on your controller to open the guide. Go to Profile & System, select your profile, and then select My Profile. Select Customize Profile > Change Player Picture. Choose your gamer image from the selection shown, or select Take a photo of my avatar or Upload a custom image

Upload a custom image: To upload a custom image, connect a USB device with the JPG or PNG image you want to use. Note: Custom images are only available for adult Microsoft accounts

Change your profile picture through the Xbox app on mobile: You can also change your gamer picture any time you want using the Xbox app on mobile. Choose from the Xbox Gamer Image Library, or add your own image directly from your mobile device

If after this you can't solve the problem, I will be here to continue helping you,
but remember and keep in mind that I am a Player just like you
than with little more knowledge regarding Software and Hardware.