Hello i cant login to my pc it says your device is offline try a different sign in option

Windows 11 home and version is 21H2

I have Windows 11 just found out.

You don't need to open your PC, it's not a hardware configuration, just software made on your internet devices

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Martin, this error appears when your device is restricted in access due to the settings of your internet devices.

Perform this configuration and your error will be eliminated

Go to your windows update and click on get updates

After updating

See which version is your windows this way, and tell me

The version consists of 4 digits

https://support.microsoft.com/en-us/help/402739...

And then go to the Microsoft Store, select More > Downloads & updates > Get updates.

Update everything in both places, and let me know if it works

So you just need to configure your internet devices now.

They are unconfigured, so have access restrictions, causing these errors.

If you do not have knowledge, I advise you to contact the ISP that they will do for you

set a fixed ip for the console/PC, open the ports described below, disable and enable the UPnP function and disable the modem firewall, if you have a modem and a router the process has to be done on both devices.

Put console/PC IP in DMZ zone.

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

Port 500 (UDP)

Port 3544 (UDP)

Port 4500 (UDP)

You can ask ISP(Internet Service Provider) for help

I remain at your disposal if you have any further questions.

Martin, you have joined the Microsoft XBOX community.

You can't log into your account on the services, correct?

Please explain this situation to me, to verify that you have accessed the correct support site.