hello, having mic issues

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Are your crossplay communication settings enabled?

- In game. Go to the account tab.

- Under the online section, set crossplay to Enabled.

If you can see an option named crossplay Communication, make sure it’s set to Enabled. (If your friend isn’t gaming on PC, make sure he or she has enabled this feature as well.)

Hello. The problem you're having sounds like an issue with your mic, It could be broke, or the feedback setting is turned up, i had a mic that disd the same thing.

Can you play other online games?

Sounds like the local profile is out of date or corrupted, and when an app or routine asks for data from it, it causes the involuntary disconnection. I'd start by clearing the system cache (it's just temporary files plus game updates, automatically reloaded)
by:

1) Please do Settings | System Settings | Storage

2) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

3) When asked to confirm storage device maintenance, choose Yes.

4) Repeat that twice more

* Re-download *

5) Tap the silver Xbox Guide button

6) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

7) Enter the Microsoft Account addresse for your Xbox LIVE gamertag when asked.

8) Enter the password for the Microsoft Account.

8A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

9) Pick the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

10) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!

11) Sign in, and retry.

Hello JD,

Thanks for coming to the forums. We understand having issue with your mic. Have you tried the mic on your phone or other device and does it work? On the home screen of the console in top right corner is there a line through the mic symbol? It is possible
the mic is no longer working correctly. Personally had this happen on one of mine heard everything but mic stopped working. Try these and let us know.

Thanks,

Brad

Hello Xypher,

Sorry for the issue with your mic. Unfortunately, USB mics will not work with the Xbox one console. Those type of mics are for PC use. You can try and take it back to retailer and exchange it.

Thanks,

Brad